Competencies Customer Information Service Clerk - Insurance in the Kitchener–Waterloo–Barrie Region
Find out what competencies you typically need to work as a customer information service clerk - insurance in Canada. These skills are applicable to all Other customer and information services representatives (NOC 64409).
Skills Help - Skills
Proficiency or complexity level | |
---|---|
Oral Communication: Active Listening | 3 - Moderate Level |
Negotiating | 3 - Moderate Level |
Persuading | 3 - Moderate Level |
Learning and Teaching Strategies | 3 - Moderate Level |
Coordinating | 2 - Low Level |
Instructing | 2 - Low Level |
Monitoring | 2 - Low Level |
Time Management | 2 - Low Level |
Digital Literacy | 2 - Low Level |
Writing | 2 - Low Level |
Personal Attributes Help - Personal Attributes
Importance | |
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Service Orientation | 4 - Highly important |
Stress Tolerance | 4 - Highly important |
Independence | 4 - Highly important |
Concern for Others | 4 - Highly important |
Collaboration | 4 - Highly important |
Adaptability | 4 - Highly important |
Attention to Detail | 4 - Highly important |
Active Learning | 3 - Important |
Innovativeness | 3 - Important |
Social Orientation | 3 - Important |
Interest Help - Interest
Enterprising
Help - Enterprising jobs
Conventional
Help - Conventional jobs
Social
Help - Social jobs
Knowledge Help - Knowledge
Knowledge level | |
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Client Service | 3 - Advanced Level |
Clerical | 2 - Intermediate Level |
Manufacturing, Processing and Production | 1 - Basic Level |
Logistics | 1 - Basic Level |
Telecommunications | 1 - Basic Level |
Languages | 1 - Basic Level |
Mathematics | 1 - Basic Level |
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