Job prospects Telephone Service Supervisor in the Outaouais Region

Over the past few years (2022-2024), there was a major labour shortage for Supervisors, general office and administrative support workers in the Outaouais Region. There were far more job openings than workers available to fill them in this occupation.

Source Labour Market Information | Recent Trends Methodology

The employment outlook will be Moderate for supervisors, general office and administrative support workers (NOC 12010) in the Outaouais region for the 2025-2027 period.

The following factors contributed to this outlook:

• Employment decline will lead to the loss of a few positions.
• Several positions will become available due to retirements.
• There are a small number of unemployed workers with recent experience in this occupation.

Here are some key facts about supervisors, general office and administrative support workers in the Outaouais region:

• Approximately 350 people worked in this occupation in May 2021.
• Supervisors, general office and administrative support workers mainly work in the following sectors:
  • Federal government public administration (NAICS 911): 54%
  • Educational services (NAICS 61): 8%
  • Ambulatory health care services and hospitals (NAICS 621-622): 8%
  • Information, cultural, arts, entertainment and recreation services (NAICS 51, 71): 8%
  • Transportation and warehousing (NAICS 48-49): 7%

Source Labour Market Information | Prospects Methodology