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call centre agent - customer service
Posted on February 24, 2025 by Employer details Blue Ocean
Job details
Education: No degree, certificate or diploma. Work setting: Telecommunications company. Tourism. Tasks: Answer written and oral inquiries. Answer inquiries and provide information to customers. Arrange for refunds and credits. Receive payments. Answer clients' inquiries and provide information. Computer and technology knowledge: MS Excel. MS Outlook. MS Windows. MS Word. Type of experience: Call centre. Security and safety: Criminal record check. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Overtime required. Work under pressure. Own tools/equipment: Internet access. Personal suitability: Punctuality. Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Organized. Reliability. Team player. Initiative. Judgement. Ability to multitask. Dependability. Honesty. Quick learner. Experience: 1 to less than 7 months. Workplace information: Remote. Health benefits: Dental plan. Health care plan. Vision care benefits. Financial benefits: Life insurance. Registered Retirement Savings Plan (RRSP). Other benefits: Free parking available. Parking available.- LocationRemote based in Halifax, NS
- Workplace information Remote
- Salary$19.00HOUR hourly / 30 to 45 hours per week
- Terms of employment Term or contractFull time
- Start date: 2025-04-02 End date: 2025-08-31
- Benefits: Health benefits, Financial benefits, Other benefits
- vacancies 20 vacancies
- Source Job Bank #3240637
Overview
Languages
Bilingual
Education
- No degree, certificate or diploma
Experience
1 to less than 7 months
Remote
Work must be done remotely. There’s no office space provided.
Work setting
- Telecommunications company
- Tourism
Responsibilities
Tasks
- Answer written and oral inquiries
- Answer inquiries and provide information to customers
- Arrange for refunds and credits
- Receive payments
- Answer clients' inquiries and provide information
Experience and specialization
Computer and technology knowledge
- MS Excel
- MS Outlook
- MS Windows
- MS Word
Type of experience
- Call centre
Additional information
Security and safety
- Criminal record check
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Overtime required
- Work under pressure
Own tools/equipment
- Internet access
Personal suitability
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Initiative
- Judgement
- Ability to multitask
- Dependability
- Honesty
- Quick learner
Benefits
Health benefits
- Dental plan
- Health care plan
- Vision care benefits
Financial benefits
- Life insurance
- Registered Retirement Savings Plan (RRSP)
Other benefits
- Free parking available
- Parking available
Who can apply for this job?
Only apply for this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
Remote job disclaimer: The minimum wage of this job is calculated based on the location of the employer. This might be different from the minimum wage currently offered in your province or territory.
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