Summary Customer Service Representative - Call Centre in the Banff–Jasper–Rocky Mountain House Region
Find key facts and figures about working as a customer service representative - call centre. The following information is applicable to all Other customer and information services representatives (NOC 64409).
Description
Other customer and information services representatives answer enquiries, provide information regarding an establishment's goods, services and policies and provide customer services such as receiving payments and processing requests for services. They are employed by retail establishments, contact centres, insurance, telecommunications and utility companies and other establishments throughout the private and public sectors.
Learn more about customer service representative - call centre
Requirements
High school or specific training
This occupation usually requires a secondary school diploma or several weeks of on-the-job training.
View job requirements about Job requirements
Wages
$22.00/hour
Median wage in the Banff–Jasper–Rocky Mountain House Region
View wages about Wages
Prospects
Moderate
The job prospects are fair in the Banff–Jasper–Rocky Mountain House Region
View prospects about Prospects
Jobs
4 jobs
advertised in the Banff–Jasper–Rocky Mountain House Region
View available jobs about Jobs
Competencies
- Oral Communication: Active Listening
- Negotiating
- Persuading
- Learning and Teaching Strategies
- Coordinating
View competencies about Competencies
- Date modified: