Competencies Technical Support Supervisor in the Edmonton Region
Find out what competencies you typically need to work as a technical support supervisor in Canada. These skills are applicable to all User support technicians (NOC 22221).
Skills Help - Skills
Proficiency or complexity level | |
---|---|
Troubleshooting | 4 - High Level |
Oral Communication: Active Listening | 4 - High Level |
Repairing | 4 - High Level |
Instructing | 3 - Moderate Level |
Digital Literacy | 3 - Moderate Level |
Reading Comprehension | 3 - Moderate Level |
Oral Communication: Oral Comprehension | 3 - Moderate Level |
Setting Up | 3 - Moderate Level |
Oral Communication: Oral Expression | 3 - Moderate Level |
Equipment and Tool Selection | 3 - Moderate Level |
Personal Attributes Help - Personal Attributes
Importance | |
---|---|
Attention to Detail | 5 - Extremely important |
Independence | 4 - Highly important |
Collaboration | 4 - Highly important |
Analytical Thinking | 4 - Highly important |
Active Learning | 3 - Important |
Innovativeness | 3 - Important |
Service Orientation | 3 - Important |
Social Orientation | 3 - Important |
Stress Tolerance | 3 - Important |
Leadership | 3 - Important |
Interest Help - Interest
Knowledge Help - Knowledge
Knowledge level | |
---|---|
Computer, Technology and Information Systems | 2 - Intermediate Level |
Clerical | 2 - Intermediate Level |
Client Service | 2 - Intermediate Level |
Humanities | 1 - Basic Level |
Telecommunications | 1 - Basic Level |
Business Management | 1 - Basic Level |
Languages | 1 - Basic Level |
Mathematics | 1 - Basic Level |
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