Competencies Customer Service Manager - Retail in the Athabasca–Grande Prairie–Peace River Region Green job Help - Green job - Help
Find out what competencies you typically need to work as a customer service manager - retail in Canada. These skills are applicable to all Retail and wholesale trade managers (NOC 60020).
Skills Help - Skills
Proficiency or complexity level | |
---|---|
Management of Material Resources | 5 - Highest Level |
Management of Financial Resources | 5 - Highest Level |
Persuading | 5 - Highest Level |
Coordinating | 4 - High Level |
Instructing | 4 - High Level |
Monitoring | 4 - High Level |
Time Management | 4 - High Level |
Management of Personnel Resources | 4 - High Level |
Negotiating | 4 - High Level |
Evaluation | 4 - High Level |
Personal Attributes Help - Personal Attributes
Importance | |
---|---|
Leadership | 5 - Extremely important |
Active Learning | 4 - Highly important |
Innovativeness | 4 - Highly important |
Social Orientation | 4 - Highly important |
Stress Tolerance | 4 - Highly important |
Independence | 4 - Highly important |
Concern for Others | 4 - Highly important |
Collaboration | 4 - Highly important |
Adaptability | 4 - Highly important |
Analytical Thinking | 4 - Highly important |
Interest Help - Interest
Enterprising
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Conventional
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Investigative
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Knowledge Help - Knowledge
Knowledge level | |
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Business Management | 3 - Advanced Level |
Clerical | 3 - Advanced Level |
Sale and Marketing | 3 - Advanced Level |
Client Service | 3 - Advanced Level |
Communications and Media | 3 - Advanced Level |
Hospitality | 3 - Advanced Level |
Performance Measurement | 2 - Intermediate Level |
Logistics | 2 - Intermediate Level |
Accounting | 2 - Intermediate Level |
Finance | 2 - Intermediate Level |
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