Job prospects Agent, Reservations - Airline in the Calgary Region

Explore current and future job prospects for people working as "Airline ticket and service agents" in the Calgary Region or across Canada.

Current and future job prospects

These outlooks were updated on November 29, 2023.

Recent trends from the past 3 years

Major labour shortage

Over the past few years (2021-2023), there was a major labour shortage for Airline ticket and service agents in the Calgary Region. There were far more job openings than workers available to fill them in this occupation.

Source Labour Market Information | Recent Trends Assessment Methodology

Job outlook over the next 3 years

Moderate

The employment outlook will be moderate for Airline ticket and service agents (NOC 64312) in the Calgary region for the 2023-2025 period.

The following factors contributed to this outlook:

  • Employment decline will lead to the loss of some positions.
  • Several positions will become available due to retirements.
  • There are a moderate number of unemployed workers with recent experience in this occupation.

Here are some key facts about Airline ticket and service agents in the Calgary region:

  • Approximately 1,130 people worked in this occupation in May 2021.
  • Airline ticket and service agents mainly work in the following sectors:
    • Transportation and warehousing (NAICS 48-49): more than 95%

Source Labour Market Information | Prospects Methodology

Labour market conditions over the next 10 years

Find out what will be the job prospects for Airline ticket and service agents across Canada over the next 10 years, from 2022 to 2031.

Learn more

Labour Market Information Survey
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