Job prospects Technical Support Specialist – Information Technology (IT) in New Brunswick

Explore current and future job prospects for people working as a "technical support specialist – information technology (IT)" in New Brunswick or across Canada.

Job opportunities in New Brunswick

These outlooks were updated on December 11, 2024.

Prospects over the next 3 years

The employment outlook will be moderate for User support technicians (NOC 22221) in New Brunswick for the 2024-2026 period.

The following factors contributed to this outlook:

• Employment growth will lead to a moderate number of new positions.
• A moderate number of positions will become available due to retirements.
• There are a small number of unemployed workers with recent experience in this occupation.

• User support technicians are employed by information technology units in both the private and the public sector.
• Candidates are expected to be familiar with common computing and network equipment.
• Certification or training provided by software vendors may be required by some employers.
• Some on-the-job training is generally provided by employers.
• Strong interpersonal skills and bilingualism will enhance job prospects.

Here are some key facts about User support technicians in New Brunswick:

• Approximately 2,350 people work in this occupation.
• User support technicians mainly work in the following sectors:
  • Computer systems design services (NAICS 5415): 23%
  • Business support services (NAICS 5614): 16%
  • Information and cultural industries (NAICS 51): 16%
  • Federal government public administration (NAICS 911): 7%
  • Provincial and territorial public administration (NAICS 912): 7%
• 78% of user support technicians work all year, while 22% work only part of the year, compared to 62% and 38% respectively among all occupations. Those who worked only part of the year did so for an average of 46 weeks compared to 42 weeks for all occupations.
• Less than 5% of user support technicians are self-employed compared to an average of 10% for all occupations.
• The gender distribution of people in this occupation is:
  • Men: 75% compared to 52% for all occupations
  • Women: 25% compared to 48% for all occupations
• The educational attainment of workers in this occupation is:
  • no high school diploma: less than 5% compared to 11% for all occupations
  • high school diploma or equivalent: 23% compared to 30% for all occupations
  • apprenticeship or trades certificate or diploma: less than 5% compared to 12% for all occupations
  • college certificate or diploma or university certificate below bachelor's: 45% compared to 23% for all occupations
  • bachelor's degree: 19% compared to 16% for all occupations
  • university certificate, degree or diploma above bachelor level: 7% compared to 7% for all occupations

Breakdown by region

Explore job prospects in New Brunswick by economic region.

Source Labour Market Information | Prospects Methodology

Job prospects elsewhere in Canada

Explore current and future job prospects for people working as a "technical support specialist – information technology (IT)" User support technicians (NOC 22221) or across Canada.

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