Job prospects Service Desk Analyst in the Fredericton–Oromocto

Over the past few years (2021-2023), there was a labour surplus for User support technicians in the Fredericton–Oromocto. There were more workers available than job openings in this occupation.

Source Labour Market Information | Recent Trends Methodology

The employment outlook will be moderate for User support technicians (NOC 22221) in the Fredericton - Oromocto region for the 2024-2026 period.

The following factors contributed to this outlook:

• Employment growth will lead to a moderate number of new positions.
• Not many positions will become available due to retirements.
• There are a small number of unemployed workers with recent experience in this occupation.

• User support technicians are employed by information technology units in both the private and the public sector.
• Candidates are expected to be familiar with common computing and network equipment.
• Certification or training provided by software vendors may be required by some employers.
• Some on-the-job training is generally provided by employers.
• Strong interpersonal skills and bilingualism will enhance job prospects.

Here are some key facts about User support technicians in the Fredericton - Oromocto region:

• Approximately 710 people work in this occupation.
• User support technicians mainly work in the following sectors:
  • Professional, scientific and technical services (NAICS 54): 27%
  • Information, cultural, arts, entertainment and recreation services (NAICS 51, 71): 20%
  • Educational services (NAICS 61): 17%
  • Provincial and territorial public administration (NAICS 912): 11%
  • Other services (except public administration) (NAICS 81): 5%

Source Labour Market Information | Prospects Methodology