Job prospects Customer Service Supervisor (except Financial Services) in the Vancouver Island and Coast Region

Over the past few years (2021-2023), there was a labour shortage for Customer and information services supervisors in the Vancouver Island and Coast Region. There were more job openings than workers available to fill them in this occupation.

Source Labour Market Information | Recent Trends Assessment Methodology

The employment outlook will be moderate for Customer and information services supervisors (NOC 62023) in the Vancouver Island and Coast region for the 2023-2025 period.

The following factors contributed to this outlook:

• Employment decline will lead to the loss of some positions.
• Several positions will become available due to retirements.
• There are a small number of unemployed workers with recent experience in this occupation.

Here are some key facts about Customer and information services supervisors in the Vancouver Island and Coast region:

• Approximately 110 people worked in this occupation in May 2021.
• Customer and information services supervisors mainly work in the following sectors:
  • Professional, scientific and technical services (NAICS 54): 28%
  • Information, cultural, arts, entertainment and recreation services (NAICS 51, 71): 25%
  • Management and Administrative Services (NAICS 55-56): 24%
  • Transportation and warehousing (NAICS 48-49): 12%
  • Federal government public administration (NAICS 911): 11%

Source Labour Market Information | Prospects Methodology