Job prospects Customer Service Representative - Call Centre in the Stratford–Bruce Peninsula Region

Explore current and future job prospects for people working as "Other customer and information services representatives" in the Stratford–Bruce Peninsula Region or across Canada.

Current and future job prospects

These outlooks were updated on December 11, 2024.

Recent trends from the past 3 years

Balanced

Over the past few years (2021-2023), the labour market was balanced for Other customer and information services representatives in the Stratford–Bruce Peninsula Region. The number of job openings was about the same as the number of workers available in this occupation.

Source Labour Market Information | Recent Trends Methodology

Job outlook over the next 3 years

Limited

The employment outlook will be limited for Other customer and information services representatives (NOC 64409) in the Stratford - Bruce Peninsula region for the 2024-2026 period.

The following factors contributed to this outlook:

  • Employment growth will lead to a few new positions.
  • Several positions will become available due to retirements.
  • There are several unemployed workers with recent experience in this occupation.

Here are some key facts about Other customer and information services representatives in the Stratford - Bruce Peninsula region:

  • Approximately 1,130 people worked in this occupation in May 2021.
  • Other customer and information services representatives mainly work in the following sectors:
    • Retail Trade (NAICS 44-45): 26%
    • Wholesale trade (NAICS 41): 15%
    • Information, cultural, arts, entertainment and recreation services (NAICS 51, 71): 11%
    • Management and Administrative Services (NAICS 55-56): 6%

Source Labour Market Information | Prospects Methodology

Job prospects elsewhere in Canada

Find out what will be the job prospects for Other customer and information services representatives across Canada over the next 10 years, from 2022 to 2031.

Learn more

Labour Market Information Survey
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