Job prospects Customer Service Agent - Financial Institution in Saskatchewan

Explore current and future job prospects for people working as a "customer service agent - financial institution" in Saskatchewan or across Canada.

Job opportunities in Saskatchewan

These outlooks were updated on December 11, 2024.

Prospects over the next 3 years

The employment outlook will be moderate for Customer services representatives - financial institutions (NOC 64400) in Saskatchewan for the 2024-2026 period.

The following factors contributed to this outlook:

• Employment growth will lead to a moderate number of new positions.
• A moderate number of positions will become available due to retirements.

• Falling interest rates should increase the demand for loans and mortgages.
• Demand for credit products may increase, increasing demand for the non-depository banking services.
• Employment opportunities are influenced by ongoing digital transformation initiatives, including the availability of online services and automation of back-office processes. 
• Courses such as Investment Funds in Canada (IFIC) or the Canadian Securities Course (CSC) are beneficial for job seekers.

Here are some key facts about Customer services representatives - financial institutions in Saskatchewan:

• Approximately 1,950 people work in this occupation.
• Customer services representatives - financial institutions mainly work in the following sectors:
  • Monetary Authorities - central bank and securities, commodity contracts and other intermediation and related activities (NAICS 521, 522, 523): more than 95%
• The distribution of full-time and part-time workers in this occupation is:
  • Full-time workers: 65% compared to 81% for all occupations
  • Part-time workers: 35% compared to 19% for all occupations
• 65% of customer services representatives - financial institutions work all year, while 35% work only part of the year, compared to 65% and 35% respectively among all occupations. Those who worked only part of the year did so for an average of 43 weeks compared to 43 weeks for all occupations.
• The gender distribution of people in this occupation is:
  • Men: 10% compared to 53% for all occupations
  • Women: 90% compared to 47% for all occupations
• The educational attainment of workers in this occupation is:
  • no high school diploma: less than 5% compared to 11% for all occupations
  • high school diploma or equivalent: 44% compared to 33% for all occupations
  • apprenticeship or trades certificate or diploma: 13% compared to 15% for all occupations
  • college certificate or diploma or university certificate below bachelor's: 18% compared to 17% for all occupations
  • bachelor's degree: 16% compared to 18% for all occupations
  • university certificate, degree or diploma above bachelor level: less than 5% compared to 7% for all occupations

Breakdown by region

Explore job prospects in Saskatchewan by economic region.

Source Labour Market Information | Prospects Methodology

Job prospects elsewhere in Canada

Explore current and future job prospects for people working as a "customer service agent - financial institution" Customer services representatives - financial institutions (NOC 64400) or across Canada.

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