Job description Head Shipper in the Kootenay Region
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This job title belongs to an occupational group from the National Occupational Classification (NOC), which includes green jobs that contribute directly or indirectly to positive environmental outcomes (such as preservation, conservation and restoration). It does not mean that all positions with this job title are necessarily green jobs, but rather that they have the potential to be depending on their specific requirements. Learn more about Job Bank’s methodology for identifying green jobs.

Find out what work is like for a general office worker in Canada. This work description is applicable to all Supervisors, supply chain, tracking and scheduling co-ordination occupations (NOC 14100).

General office support workers

Description

General office support workers prepare correspondence, reports, statements and other material, operate office equipment, answer telephones, verify, record and process forms and documents such as contracts and requisitions and perform general clerical duties according to established procedures. They are employed in offices throughout the public and private sectors.

Work week duration

General office support workers usually work more than 40 hours per week.
More than 40 hours

Job duties

Here are some of the main activities and tasks that General office support workers have to perform, and some of the physical demands they involve:

  • General office support workers
  • Respond to telephone, in person or electronic enquiries or forward to appropriate person
  • Prepare correspondence, reports, statements, forms, presentations, applications and other documents
  • Process incoming and outgoing mail, manually or electronically
  • Photocopy and collate documents for distribution, mailing and filing
  • Send and receive messages and documents using fax machine or electronic mail
  • Maintain inventory of office supplies, order supplies as required and arrange for servicing of office equipment
  • Assist in preparing meeting agendas, attend meetings, and record minutes
  • Assist with administrative procedures such as budget submissions, contracts administration and work schedules
  • May sort, process and verify receipts, expenditures, forms and other documents
  • May organize the flow of work for other office support workers
  • May perform basic bookkeeping tasks such as preparing invoices and bank deposits.
  • File clerks
  • Scan, sort and file documents according to established guidelines
  • Locate, retrieve, or make copies of documents from files as requested and maintain records of filed and removed materials
  • Track documents removed from files to ensure that loan out documents are returned.

Physical demands Help - Physical Demands

  • Standing
  • Walking and running
  • Sitting

Physical demands

Physical demands are the physical activities that the job requires the worker to do. Physical demands are selected according to the likeliness that workers will have to perform them for at least half of the time they spend at work.

Workplaces and employers

Here are the typical workplaces where General office support workers are employed and some of their main characteristics:

  • Establishements throughout the private and public sector

Work environment Help - Physical Work Environment

  • Indoors, environmentally controlled
  • Sound and noise

Physical proximity from others Help - Physical proximity from others

  • Somewhat close (e.g. share office)

Work environment

The work environment refers to the physical setting in which people work. The characteristics and conditions of the work environment are selected according to the likeliness that workers will be exposed to them at least once a week.

Physical proximity from others

Physical proximity from others refers to the physical distance between individuals in the workplace. The likeliness that the job requires to perform tasks while being physically close to other people is rated on a scale with 3 levels: "Somewhat close", "Close" and "Very close".

Related job titles

Here are some other related job titles that are found in the same occupational category (NOC 14100), and a list of similar occupations:

  • administrative clerk
  • aircraft records clerk
  • file and classification clerk
  • filing clerk
  • general office worker
  • medical records clerk
  • office assistant
  • office clerk
  • records filing-system clerk
  • technical records clerk
  • ward clerk - hospital
  • warranty clerk

Similar occupations Help - Similar occupations

Similar occupations

This section lists other occupations that are part of the same broad occupational category as General office support workers in the National Occupational Classification (NOC). These occupations involve similar core qualifications but involve different responsibilities. To see more similar occupations, use the Job Transition Tool.

Sources Occupational and Skills Information System & National Occupational Classification

Labour Market Information Survey
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