crisis intervention worker
Title posted on CivicJobs.ca - Crisis Response Worker
Posted on June 09, 2026 by Employer details Vancouver Police Department
Job details
Vancouver Police DepartmentCrisis Response WorkerCOMPETITION: #2686-20260609 SECTION: Victim Services Unit, Diversity, Community & Indigenous RelationsSTATUS: Auxiliary / Casual - On-CallHOURS OF WORK: Evenings / Weekends / Stat Holidays SALARY: Pay Grade 19 - $34.30 per hour COMPETITION END DATE: Tuesday, June 30, 2026 Responsible for providing direct support services to crime and trauma victims and witnesses. ESSENTIAL DUTIES Attends the scene of police crisis call-outs such as crimes, serious accidents, and sudden death; provides emotional support to distressed victims, witnesses, and family members; assists police with next-of-kin notifications in cases of sudden deaths; provides information regarding agencies available to victims; as appropriate, contacts family members, arranges foremergency transportation, liaises with other agencies on scene to provide practical support and assistance as needed Makes referrals to appropriate agencies for services such as counselling, financial assistance, and legal advice Documents all services provided to clients and performs related administrative duties Attends staff meetings and any mandatory training Contacts supervisor for consultations for major police incidents Other related duties and responsibilities as assigned KNOWLEDGE, SKILLS, AND ABILITIES Considerable knowledge of the rules and regulations governing program activities Considerable knowledge of the practices and techniques of crisis intervention and follow- up support as related to the work performed Sound knowledge of available community resources Working knowledge of court and police procedures as they relate to the work performed Ability to effectively communicate with victims and witnesses of crime and trauma, to provide emotional support, information, and referrals, under stressful circumstances Ability to prepare records related to the work Ability to establish and maintain effective working relationships with a variety of internal and external contacts EXPERIENCERequired: Minimum two years? direct crisis intervention experience, such as victim services support, mental healthintervention, crisis centre work, etc., or an equivalent combination of training and experience. Preferred: Direct experience in Victim Services as a paid Victim Services worker. EDUCATIONRequired: High school diploma, supplemented by additional courses in the field of Social Science, plus considerable related experience Preferred: Degree in the field of social sciences such as psychology or social work Victim services training OTHER REQUIREMENTS Valid Class 5 BC driver licence with a satisfactory drivers abstract Must be able to arrive at 2120 Cambie Street within 30 minutes of being requested Ability to cover various shifts as the Unit operates 24/7 All employees must maintain their enhanced security clearance while employed with the Vancouver Police Department, which will be renewed every five years Must be able to work in an environment with an Accredited Facility Dog present Must have access to a cell phone for deployment purposes SELECTION PROCESSShort-listed applicants will be required to pass a written exam prior to moving on to the interview stage. This position falls under the jurisdiction of Teamsters Local 31. Applicants should submit a resume via email to vpd.civilian.jobs@vpd.ca by 4:30 p.m. on the closing date. Thecompetition number must be indicated in the subject line of the email.THE VANCOUVER POLICE DEPARTMENT IS AN EQUAL OPPORTUNITY EMPLOYER- Location Vancouver, BC
- Work location On site
- Salary$34.30HOUR hourly
- Terms of employment Casual employmentPart time
- Starts as soon as possible
- vacancies 1 vacancy
- Source CivicJobs.ca #113978
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