customer service adviser
Posted on April 17, 2026 by Employer details Foundever
Job details
Education: Secondary (high) school graduation certificate. or equivalent experience. Asset languages: Spanish; Castilian. Work setting: Financial technology (FinTech). Remote location. Tasks: Address customers' complaints or concerns. Answer inquiries and provide information to customers. Receive and log complaints. Explain procedures, risks and benefits to clients. Answer clients' inquiries and provide information. Computer and technology knowledge: Accounting software. Computerized bookkeeping system. Type of experience: Call centre. Screening questions: Are you authorized to work in Canada?. Do you have experience working in this field?. Do you have the equipment you need to work from home (like internet and a workspace)?. Do you have the required certifications listed in the job posting?. Do you meet the language requirements listed in the job posting?. Experience: 1 to less than 7 months. Other: Use of artificial intelligence. Employment terms options: To be determined. Workplace information: Remote. Health benefits: Dental plan. Disability benefits. Health care plan. Paramedical services coverage. Vision care benefits. Financial benefits: Group insurance benefits. Life insurance. Long term benefits: Long-term care insurance. Other benefits: Wellness program.- Location Remote based in Toronto, ON
- Work location Remote
- Salary$21.00 to $23.00HOUR hourly (To be negotiated) / 40 hours per week
- Terms of employment Permanent employmentFull time
- To be determined
- Starts as soon as possible
- Benefits: Health benefits, Financial benefits, Long term benefits, Other benefits
- vacancies 3 vacancies
- Source Job Bank #3555264
Overview
Languages
Bilingual
Education
- Secondary (high) school graduation certificate
- or equivalent experience
Experience
1 to less than 7 months
Remote
Work must be done remotely. There’s no office space provided.
Asset languages
- Spanish
Work setting
- Financial technology (FinTech)
- Remote location
Responsibilities
Tasks
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Receive and log complaints
- Explain procedures, risks and benefits to clients
- Answer clients' inquiries and provide information
Experience and specialization
Computer and technology knowledge
- Accounting software
- Computerized bookkeeping system
Type of experience
- Call centre
Benefits
Health benefits
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits
Financial benefits
- Group insurance benefits
- Life insurance
Long term benefits
- Long-term care insurance
Other benefits
- Wellness program
Who can apply for this job?
You can apply if you are:
- a Canadian citizen
- a permanent resident of Canada
- a temporary resident of Canada with a valid work permit
Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
Remote job disclaimer: The minimum wage of this job is calculated based on the location of the employer. This might be different from the minimum wage currently offered in your province or territory.
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