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service advisor - auto repair
Posted on March 21, 2025 by Employer details Coast Tire & Auto Service Ltd
Job details
Education: Secondary (high) school graduation certificate. or equivalent experience. Tasks: Develop communication strategies. Supervise staff. Act as spokesperson for an organization. Advise clients on advertising or sales promotion strategies. Answer written and oral inquiries. Answer inquiries and provide information to customers. Arrange for billing for services. Arrange for refunds and credits. Issue receipts and other forms. Maintain records and statistics. Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.. Perform general office duties. Receive and log complaints. Receive payments. Explain procedures, risks and benefits to clients. Maintain and manage digital database. Answer clients' inquiries and provide information. Consult with clients after sale to provide ongoing support. Supervise office and volunteer staff. Supervision: 11-15 people. Computer and technology knowledge: MS Outlook. MS Word. MS PowerPoint. Electronic mail. Type of experience: Call centre. Screening questions: Are you currently legally able to work in Canada?. Experience: 1 year to less than 2 years. Health benefits: Dental plan. Disability benefits. Health care plan. Vision care benefits. Financial benefits: Bonus. Life insurance. Pension plan. Long term benefits: Long-term care insurance. Maternity and parental benefits. Other benefits: Free parking available. Other benefits. Paid time off (volunteering or personal days). Wellness program.- Location860 Fairville Blvd.Saint John, NBE2M 5T5
- Workplace information On site
- Salary$38,000 to $42,000YEAR annually (To be negotiated) / 40 hours per week
- Terms of employment Permanent employmentFull time
- Day, Morning, 08:00 to 17:00
- Starts as soon as possible
- Benefits: Health benefits, Financial benefits, Long term benefits, Other benefits
- vacancies 1 vacancy
- Source Job Bank #3263618
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Develop communication strategies
- Supervise staff
- Act as spokesperson for an organization
- Advise clients on advertising or sales promotion strategies
- Answer written and oral inquiries
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Arrange for refunds and credits
- Issue receipts and other forms
- Maintain records and statistics
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Perform general office duties
- Receive and log complaints
- Receive payments
- Explain procedures, risks and benefits to clients
- Maintain and manage digital database
- Answer clients' inquiries and provide information
- Consult with clients after sale to provide ongoing support
- Supervise office and volunteer staff
Supervision
- 11-15 people
Experience and specialization
Computer and technology knowledge
- MS Outlook
- MS Word
- MS PowerPoint
- Electronic mail
Type of experience
- Call centre
Benefits
Health benefits
- Dental plan
- Disability benefits
- Health care plan
- Vision care benefits
Financial benefits
- Bonus
- Life insurance
- Pension plan
Long term benefits
- Long-term care insurance
- Maternity and parental benefits
Other benefits
- Free parking available
- Other benefits
- Paid time off (volunteering or personal days)
- Wellness program
Who can apply for this job?
Only apply for this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
Advertised until
2025-04-20
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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