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account manager

Posted on December 20, 2024 by Employer details EBMS INC

Job details

Key Responsibilities: Client Relationship Management: * Serve as the primary liaison for a diverse client portfolio, ensuring exceptional service and satisfaction. * Build and maintain long-term relationships with clients across various industries. * Provide clear and professional communication to address client inquiries, challenges, and business needs. Outbound Sales and Communication: * Make outbound calls to prospective and existing clients to identify business needs and provide tailored solutions. * Leverage industry best practices for client outreach, follow-ups, and relationship-building. * Collaborate with the sales team to support lead generation and retention efforts. Account Development: * Identify opportunities to enhance client operations and recommend appropriate solutions. * Drive client account growth through trust-building, strategic planning, and delivering measurable results. * Collaborate with clients to develop tailored business strategies and actionable plans. Operational Coordination: * Collaborate with internal teams to ensure the seamless delivery of services and client satisfaction. * Monitor and maintain client accounts, ensuring compliance with legal and regulatory requirements. * Support clients in navigating cross-border business challenges and implementing compliance strategies. *Qualifications*: ? Bachelor?s degree in business administration, marketing, or a related field (required). ? Minimum 3 years? experience in account management, outbound calls, or a related role. ? Strong interpersonal and communication skills, with a proven ability to foster long-term client relationships. ? Experience working remotely and managing multiple accounts simultaneously. ? Proficiency with CRM tools (e.g., Salesforce) and virtual collaboration platforms. ? Strong organizational and problem-solving skills, with the ability to adapt in a fast-paced environment. ? Knowledge of business development, compliance management, or cross-border operations is an asset. *What We Offer:* ? Fully remote position with flexible work hours. ? Competitive salary and performance-based bonuses. ? Opportunities for professional development and career growth. ? A collaborative and inclusive work environment. *Why Join EBMS Inc.?* At EBMS Inc., we value inclusivity, creativity, and innovation. We are committed to helping businesses succeed while fostering meaningful connections with our clients. This is more than just a job?it?s an opportunity to make a tangible impact on businesses across North America while working with a team that values diversity and excellence. *Equal Opportunity Employer Statement:* EBMS Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants from all backgrounds and do not discriminate based on race, color, religion, gender, sexual orientation, age, disability, or any other legally protected status. *How to Apply:* If you are excited about this opportunity and meet the qualifications, we?d love to hear from you! To apply, please send your resume and a cover letter detailing your experience and why you?re a great fit for this role to: *info@ebms.work* Please use the subject line: ?Account Manager Application ? [Your Full Name].? Application Deadline: Applications will be reviewed on a rolling basis, so early submissions are encouraged. Job Type: Full-time Pay: $65,422.00-$73,000.00 per year Additional pay: * Bonus pay Benefits: * Dental care * Extended health care * Paid time off * Work from home Schedule: * 8 hour shift * Monday to Friday * No weekends Education: * Bachelor's Degree (preferred) Experience: * B2B sales: 3 years (preferred) Language: * English (required) Work Location: Hybrid remote in Toronto, ON (M5J) Application deadline: 2025-01-15