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customer service representative supervisor
Title posted on AgCareers.com - Customer Solutions Lead
Posted on December 20, 2024 by Employer details Bayer CropScience
Job details
At Bayer we?re visionaries, driven to solve the world?s toughest challenges and striving for a world where ,Health for all, Hunger for none? is no longer a dream, but a real possibility. We?re doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities and redefining ?impossible?. There are so many reasons to join us. If you?re hungry to build a varied and meaningful career in a community of brilliant and diverse minds to make a real difference, there?s only one choice. Customer Solutions Lead This opportunity strives to deliver the following outcomes: Customers choose Bayer as their preferred provider for their operation Team members run their local business to benefit customers and Bayer Maximize local business opportunities and customer experience by co-creating short, mid and long-term outcomes with farmers and business partners   This is a permanent, home-based position requiring local travel to support the southeast geography of The Peace region of Alberta.  The position is based around the town of Peace River, Alberta.   What you will do: Jointly own and achieve squad P&L targets, in collaboration with all squad members Plan, prioritize and execute in short-term (90-day cycles), mid-term and long-term cycles Adapt, iterate, regularly reassess, and prioritize tasks to ensure continued progress towards squad outcomes Collaborate and co-create within squad to ensure clarity of accountabilities to maximize customer focus Leveraging digital tools and agronomic expertise position, support, and service the full Bayer portfolio of seed, crop protection and new business models, while also leveraging market intel and data insights to assess and prioritize opportunities Contributing to effective team dynamics as a self-managing squad, via activities such as peer recruitment, selection, and performance feedback Foster an inclusive environment of professionalism and safe working practices ensuring Safety and Compliance requirements are met or exceeded within squad Foster strong relationships with key and influential growers and new potential customers to drive market share and ensure a positive customer experience Enabled by a strong understanding of the complete portfolio and relevant programs, collaborate within the squad to grow and protect sales of BCS products and provide product and support services Collaborate within the squad to prioritize spend of discretionary program funds to maximize discretionary program impact? Develop targeted strategies to drive sales across the full Bayer portfolio, including seed treatment sales with retails and commercial seed treaters   Who you are:  BSc in Agriculture or related discipline or related experience?  Excellent understanding of local crop production, agronomy and familiarity of the Bayer portfolio of seed, crop protection and digital solutions Comfortable using Excel, Word and Powerpoint Flexible mindset and ability to adapt to changing business needs? Strong interpersonal, team and English communication skills – presentation, written, verbal and listening, to maximize results with customers and internal stakeholders? Understands key customer needs to develop tailored solutions? Experience using digital tools to manage, interpret and leverage data? Excellent problem solving through analytical thinking in complex situations with minimal guidance? Valid driver’s license and ability to operate motor vehicles safely? Ability to effectively supervise and coach summer students Desired - CCA, CCSC and /or PAg (RTAg) designation   What we offer: This position provides the use of a company vehicle Competitive compensation and rewards package Collaborative, diverse and inclusive culture Career development and global opportunities Work-life- LocationPeace River, AB
- Workplace information On site
- SalaryNot available
- Terms of employment Permanent employmentFull time
- Starts as soon as possible
- vacancies 1 vacancy
- Source AgCareers.com #969656
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