customer service manager - retail
Title posted on Monster -
Customer Service Manager
Posted on
December 18, 2024
by
Employer details
PFSL Investments Canada Ltd
Job details
The role of a Customer Service Manager at Primerica, a financial services company that specializes in investment, insurance, and financial planning, typically involves managing the customer service team and ensuring that the company delivers high-quality service to its clients. The position requires a blend of leadership, problem-solving, and communication skills.
Job Title: Customer Service Manager
The Customer Service Manager will lead and oversee the customer service team at Primerica to ensure the delivery of excellent service to clients, agents, and other stakeholders. This individual will be responsible for improving customer satisfaction, managing customer inquiries, handling complex issues, and continuously striving to enhance team performance.
Key Responsibilities:
Team Leadership and Development:
Lead and motivate a team of customer service representatives
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LocationNorth York, ON
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Workplace information
On site
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SalaryNot available
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Starts as soon as possible
- vacancies
1 vacancy
- Source
Monster
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Advertised until
2025-01-18
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