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dental receptionist

Posted on November 23, 2024 by Employer details Smiles at North York Dental

Job details

Duties may include patient outreach, booking appointments, greeting patients, and other front-desk duties. *Job Overview* We are seeking a friendly and organized Dental Receptionist to join our dynamic dental practice. The ideal candidate will serve as the first point of contact for patients, ensuring a welcoming atmosphere while managing the administrative functions of the front desk. This role requires excellent communication skills, attention to detail, and a good understanding of dental terminology and office procedures. *Responsibilities* * Greet patients warmly and manage the check-in and check-out process efficiently. * Schedule and confirm appointments. * Answer phone calls promptly, addressing patient inquiries and providing information about services. * Maintain patient records accurately, ensuring confidentiality and compliance with regulations. * Process patient payments and manage insurance claims effectively. * Assist in managing office supplies and maintaining a clean, organized front desk area. * Collaborate with dental staff to ensure smooth operations within the office. * Stay updated on dental terminology and office protocols to provide accurate information to patients. *Experience* * *MUST HAVE: at least 2 years of receptionist/front-desk experience at dental office(s) in Canada* * OPTIONAL: HARP (or willing to get HARP), Level 1, Level 2 Dental Assistant certification. * Strong understanding of dental terminology related to dentistry is advantageous. * Excellent interpersonal skills with a focus on customer service are required. * Ability to multitask in a fast-paced environment while maintaining attention to detail is crucial. If you are passionate about providing exceptional patient care and have the necessary skills to thrive in a busy dental office, we encourage you to apply for this opportunity. Job Types: Full-time, Part-time, Permanent Pay: $23.00-$32.00 per hour Expected hours: No less than 30 per week Benefits: * Dental care * On-site parking Schedule: * 10 hour shift * 8 hour shift * Day shift * Evening shift * Monday to Friday * Morning shift * Weekends as needed Education: * Secondary School (preferred) Experience: * dental front-desk/receptionist in dental office(s) in Canada: 2 years (required) Work Location: In person Expected start date: 2025-01-06