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contact centre manager
Posted on December 18, 2024 by Employer details DOCUDAVIT SOLUTIONS INC.
Job details
Education: Bachelor's degree. Budgetary responsibility: 0 - $100,000. Tasks: Sort the technical problems in order to help the employee with established procedures. Monitor and evaluate. Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality. Prepare and submit reports. Establish work schedules and procedures. Co-ordinate activities with other work units or departments. Train staff/workers in job duties, safety procedures and company policies. MS Office. Supervision: 11-15 people. Customer service clerk. Security and safety: Criminal record check. Transportation/travel information: Public transportation is available. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Personal suitability: Accurate. Dependability. Organized. Reliability. Team player. Interpersonal awareness. Experience: 2 years to less than 3 years. Health benefits: Health care plan. Other benefits: Free parking available.- LocationNorth York, ON
- Workplace information On site
- Salary$57.50HOUR hourly / 35 to 40 hours per week
- Terms of employment Permanent employmentFull time
- Starts as soon as possible
- Benefits: Health benefits, Other benefits
- vacancies 1 vacancy
- Source Job Bank #3182818
Overview
Languages
English
Education
- Bachelor's degree
Experience
2 years to less than 3 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Budgetary responsibility
- 0 - $100,000
Responsibilities
Tasks
- Sort the technical problems in order to help the employee with established procedures
- Monitor and evaluate
- Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
- Prepare and submit reports
- Establish work schedules and procedures
- Co-ordinate activities with other work units or departments
- Train staff/workers in job duties, safety procedures and company policies
- MS Office
Supervision
- 11-15 people
- Customer service clerk
Additional information
Security and safety
- Criminal record check
Transportation/travel information
- Public transportation is available
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
Personal suitability
- Accurate
- Dependability
- Organized
- Reliability
- Team player
- Interpersonal awareness
Benefits
Health benefits
- Health care plan
Other benefits
- Free parking available
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
Advertised until
2025-01-17
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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