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customer service representative - call centre
Title posted on indeed.com - Customer Service Representative
Posted on December 18, 2024 by Employer details Nextgen Systems Canada
Job details
- Provide exceptional customer service to clients via phone, email, and in-person interactions - Assist customers with inquiries, concerns, and requests in a professional and timely manner - Handle and resolve customer complaints or issues with patience and empathy - Perform data entry and maintain accurate customer records - Utilize phone etiquette skills to effectively communicate with customers - Analyze customer needs and recommend appropriate products or services Experience: - Previous experience in a customer service role is preferred - Excellent verbal and written communication skills in English - Strong problem-solving skills and ability to handle difficult situations with composure - Proficient in data entry and computer skills If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you. Job Type: Full-time Pay: $18.00 per hour Flexible language requirement: * French not required Schedule: * Monday to Friday * Weekends as needed Experience: * Phone etiquette: 1 year (required) * Sales: 1 year (required) * Customer service: 1 year (required) Language: * English (required) Work Location: In person Expected start date: 2025-01-01- LocationEtobicoke, ON
- Workplace information On site
- Salary$18.00HOUR hourly
- Terms of employment Full time
- Starts as soon as possible
- vacancies 1 vacancy
- Source indeed.com #9570645295
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