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receptionist

Posted on December 17, 2024 by Employer details Vancouver Career College

Job details

*Job Title: Receptionist* *Why us* Vancouver Career College (VaCC) is a leading private institution in British Columbia, known for its practical, hands-on learning approach, VaCC ensures students gain the skills needed for today's job market. The college's experienced instructors bring real-world expertise to the classroom, enhancing the learning experience. VaCC provides robust career services, including job placement assistance, to help students transition smoothly into their chosen careers. Accredited by the Private Training Institutions Branch (PTIB), VaCC maintains high educational standards and flexible learning options to meet diverse student needs. Founded in 1996, VaCC offers programs in healthcare, business, technology, education and trades. *Your Role in a Snapshot:* "Be the friendly face of our campus?join us as our receptionist!" The Receptionist serves as the welcoming face of the campus, ensuring a positive first impression for all visitors and students. This role involves managing front desk operations, answering inquiries, supporting campus staff, and maintaining a secure and organized environment. Ideal candidates bring strong customer service skills and a commitment to fostering a professional, friendly atmosphere. *Position:* Receptionist *Reports to:* Campus Director *Job Status:* Full time (On-site) *Start Date:* January 2nd, 2025 *Working Hours:* Monday-Friday 9 am - 5:30 pm *Location:* 212-5021 Kingsway, Burnaby BC V5H4A5 *Salary:* $39,000 to $41,000 Annually *Your Day to Day:* The Receptionist will at various times be responsible for the following as well as other related duties as assigned to support the business objectives and purpose of the College: * *Front Desk Management & Customer Service*: Serve as the main point of contact at the campus by answering calls, greeting visitors, and ensuring a professional, welcoming atmosphere. Oversee security access and maintain the appearance of the reception area. * *Administrative Campus Support*: Assist campus staff and instructors with daily tasks, coordinate campus events (e.g., Orientations), and maintain student databases for transcripts, attendance, and communication. Oversee entrance and make-up exams, and manage internal messaging. * *Document & Information Management*: Maintain an organized filing system for easy document access, distribute campus information, and ensure requests and tasks are followed up on to meet deadlines. * *Supply & Equipment Management*: Monitor and order office supplies, coordinate with external vendors for maintenance, and ensure campus equipment is functioning well. * *Professional Conduct & College Standards*: Demonstrate professionalism and respect for students, staff, and college policies. Exhibit strong interpersonal skills and maintain a thorough knowledge of college procedures. *What You Bring to the Table: * * High school diploma with basic training in office practices, customer service, and communication * At least 1 year of experience in a receptionist role or a similar combination of education and experience. *Nice To Have:* * Strong customer service skills, a professional attitude, and the ability to represent the College?s commitment to quality service. * Skilled in MS Office (Word, Excel, Outlook, PowerPoint) and capable of operating office equipment such as fax and photocopy machines; proficient in keyboarding with a speed of 40 wpm and accuracy. * Able to handle multiple tasks, manage priorities effectively, and complete work accurately and on time, even under pressure. * Capable of working independently with minimal supervision, demonstrating good judgment and the ability to stay calm and focused in busy situations. * Familiarity with campus or student database systems for managing records efficiently. * Skills in organizing and coordinating campus or office events, enhancing campus community engagement. * Additional certifications or courses in customer service or conflict resolution. _*Don?t ho