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business systems analyst

Posted on December 03, 2024 by Employer details Stratum Systems

Job details

Overview: At Stratum Systems, a leading IT service provider. We are seeking a skilled and versatile Business Systems Analyst to join our team. This critical role requires top-notch skills in information management, system implementations, and change management. The successful candidate will have a robust background in business systems, showcasing expertise in system administration, and project management. With responsibilities including the oversight of software deployments and updates, this role is designed for a professional who is adept at ensuring our operations seamlessly integrate and align with strategic business goals, enhancing overall business operations. Key Responsibilities: * System Analysis & Requirements Gathering: * Engage stakeholders to identify and document requirements. * Analyze current systems and business workflows to pinpoint improvement opportunities. * Translate business requirements into technical specifications and actionable solutions. * System Testing & Improvement: * Perform system testing, including developing test plans, test cases, and coordinating user acceptance testing (UAT). * Manage daily system operations and performance, proposing enhancements to improve efficiency and user experience. * Release Management: * Plan and control the release process to test and live environments, ensuring robust testing and validation. * Maintain the integrity of the live environment by managing the release of tested components. * Coordinate release efforts based on backlog, pending requests, and updates, and communicate these plans to relevant stakeholders. * Negotiate and oversee all aspects of release activities. * Project Management & Collaboration: * Act as a liaison among business units, IT teams, and external partners. * Oversee project tasks, ensuring adherence to deadlines and budget constraints. * Facilitate cross-organizational communication and support project management tasks. * Training & Support: * Deliver continuous support and training to enhance user competence and system use. * Troubleshoot system and release issues, maintaining user manuals and system guidelines. * System Administration: * Manage system access and security in compliance with SOX requirements. * Control user permissions and access, ensuring security across all levels from project managers to contractors. * Support data migration projects during system upgrades or new system implementations. Qualifications: * Bachelor?s degree in Computer Science, Information Systems, Business Administration, or related field. * Strong technical skills in IT systems and software, including Microsoft Azure, SharePoint, Oracle Unifier, ServiceNow. * Proficient in Agile methodologies, large-scale system implementations and technical support for existing and new systems. * Excellent analytical, problem-solving, and project management skills. * Effective communication abilities, capable of explaining complex information to non-technical stakeholders. * ITIL certification is an asset. Join us as we leverage technology to drive business success! Job Type: Full-time Pay: $80,000.00-$120,000.00 per year Flexible language requirement: * French not required Schedule: * Monday to Friday Work Location: Hybrid remote in Abbotsford, BC V2T 6C7 Application deadline: 2024-12-23