Overview
Languages
English
Education
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Secondary (high) school graduation certificate
Experience
7 months to less than 1 year
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
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Register arriving guests and assign rooms
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Process group arrivals and departures
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Take, cancel and change room reservations
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Provide information on hotel facilities and services
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Provide general information about points of interest in the area
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Exchange foreign currency
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Process guests' departures, calculate charges and receive payments
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Balance cash and complete balance sheets, cash reports and related forms
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Maintain an inventory of vacancies, reservations and room assignments
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Follow emergency and safety procedures
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Clerical duties (i.e. faxing, filing, photocopying)
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Answer telephone and relay telephone calls and messages
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Assist clients/guests with special needs
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Contact customers to deliver requested wakeup calls
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Perform light housekeeping and cleaning duties
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Provide customer service
Experience and specialization
Computer and technology knowledge
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Word processing software
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Computerized bookkeeping system
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Central reservation system (CRS)
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Spreadsheet
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Internet
Additional information
Security and safety
Transportation/travel information
Work conditions and physical capabilities
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Attention to detail
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Overtime required
Personal suitability
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Client focus
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Dependability
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Efficient interpersonal skills
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Excellent oral communication
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Excellent written communication
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Flexibility
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Organized
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Reliability
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Team player
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.