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guest services manager
Posted on November 18, 2024 by Employer details Haida Gwaii Glamping Inc
Job details
Education: Bachelor's degree. or equivalent experience. Work site environment: Non-smoking. Work setting: Rural area. Tasks: Develop and implement policies and procedures for daily operations. Recruit and hire staff. Supervise staff. Conduct performance reviews. Negotiate with suppliers for the provision of materials and supplies. Conduct training sessions. Negotiate with clients for the use of facilities. Perform front desk duties. Prepare budgets and monitor revenues and expenses. Prepare marketing plans. Implement marketing activities. Arrange for and oversee maintenance activities. Enforce policies and procedures. Address customers' complaints or concerns. Assist clients/guests with special needs. Develop and implement business plans. Establish work schedules. Manage events. Organize and maintain inventory. Plan and control budget and inventory. Manage contracts for advertising or marketing strategies. Supervision: 5-10 people. Type of materials: Canvas. Computer and technology knowledge: MS Word. Quick Books. MS Excel. MS Office. MS Outlook. MS PowerPoint. Google Drive. Salesforce. Specialization or experience: Green economy sector. Specialized environmental skills and knowledge. Counselling specialization: Crisis intervention. Security and safety: Basic security clearance. Enhanced reliability security clearance. Confidential security clearance. Secret clearance. Criminal record check. Eligible for professional liability insurance. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Attention to detail. Combination of sitting, standing, walking. Standing for extended periods. Large workload. Overtime required. Personal suitability: Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Initiative. Team player. Screening questions: Are you available for shift or on-call work?. Are you available for the advertised start date?. Are you currently legally able to work in Canada?. Are you willing to relocate for this position?. Do you currently reside in proximity to the advertised location?. Do you have previous experience in this field of employment?. Do you have the above-indicated required certifications?. What is the highest level of study you have completed?. What is your current field of study?. Experience: 5 years or more. Other benefits: Free parking available. Paid time off (volunteering or personal days).- LocationTlell, BC
- Workplace information On site
- Salary$35.00HOUR hourly / 30 to 40 hours per week
- Terms of employment Permanent employmentFull time
- Day, Evening, Night, Weekend, Shift, Overtime, On Call, Flexible Hours, To be determined, Early Morning, Morning
- Starts as soon as possible
- Benefits: Other benefits
- vacancies 1 vacancy
- Source Job Bank #3157196
Overview
Languages
English
Education
- Bachelor's degree
Experience
5 years or more
On site
Work must be completed at the physical location. There is no option to work remotely.
Work site environment
- Non-smoking
Work setting
- Rural area
Responsibilities
Tasks
- Develop and implement policies and procedures for daily operations
- Recruit and hire staff
- Supervise staff
- Conduct performance reviews
- Negotiate with suppliers for the provision of materials and supplies
- Conduct training sessions
- Negotiate with clients for the use of facilities
- Perform front desk duties
- Prepare budgets and monitor revenues and expenses
- Prepare marketing plans
- Implement marketing activities
- Arrange for and oversee maintenance activities
- Enforce policies and procedures
- Address customers' complaints or concerns
- Assist clients/guests with special needs
- Develop and implement business plans
- Establish work schedules
- Manage events
- Organize and maintain inventory
- Plan and control budget and inventory
- Manage contracts for advertising or marketing strategies
Supervision
- 5-10 people
Experience and specialization
Type of materials
- Canvas
Computer and technology knowledge
- MS Word
- Quick Books
- MS Excel
- MS Office
- MS Outlook
- MS PowerPoint
- Google Drive
- Salesforce
Specialization or experience
- Green economy sector
- Specialized environmental skills and knowledge
Counselling specialization
- Crisis intervention
Additional information
Security and safety
- Basic security clearance
- Enhanced reliability security clearance
- Confidential security clearance
- Secret clearance
- Criminal record check
- Eligible for professional liability insurance
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Attention to detail
- Combination of sitting, standing, walking
- Standing for extended periods
- Large workload
- Overtime required
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Team player
Benefits
Other benefits
- Free parking available
- Paid time off (volunteering or personal days)
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.
Advertised until
2025-01-19
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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