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customer service agent
Posted on November 13, 2024 by Employer details Sault Ste. Marie YMCA
Job details
Education: No degree, certificate or diploma. Work setting: Associations and non profit organizations. Health studio. Tasks: Advise clients on advertising or sales promotion strategies. Answer written and oral inquiries. Address customers' complaints or concerns. Answer inquiries and provide information to customers. Arrange for billing for services. Arrange for refunds and credits. Explain the type and cost of services offered. Issue receipts and other forms. Maintain records and statistics. Perform general office duties. Receive payments. Maintain and manage digital database. Consult with clients after sale to provide ongoing support. Certificates, licences, memberships, and courses : CPR Certificate. Computer and technology knowledge: Internet. MS Excel. MS Outlook. MS Windows. MS Word. MS Office. Social Media. Electronic mail. Security and safety: Vulnerable sector check. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Personal suitability: Punctuality. Client focus. Excellent oral communication. Excellent written communication. Organized. Reliability. Team player. Judgement. Dependability. Honesty. Screening questions: Are you available for the advertised start date?. Are you currently legally able to work in Canada?. Do you currently reside in proximity to the advertised location?. Do you have previous experience in this field of employment?. Experience: 1 year to less than 2 years. Health benefits: Dental plan. Health care plan. Vision care benefits. Financial benefits: Group insurance benefits. Other benefits: Free parking available. Learning/training paid by employer. On-site recreation and activities.- Location235 McNabb StreetSault Ste. Marie, ONP6B 1Y3
- Workplace information On site
- Salary$17.20HOUR hourly / 37.5 hours per week
- Terms of employment Permanent employmentFull time
- Day, Early Morning, Morning
- Starts as soon as possible
- Benefits: Health benefits, Financial benefits, Other benefits
- vacancies 1 vacancy
- Source Job Bank #3151429
Overview
Languages
English
Education
- No degree, certificate or diploma
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Associations and non profit organizations
- Health studio
Responsibilities
Tasks
- Advise clients on advertising or sales promotion strategies
- Answer written and oral inquiries
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Issue receipts and other forms
- Maintain records and statistics
- Perform general office duties
- Receive payments
- Maintain and manage digital database
- Consult with clients after sale to provide ongoing support
Credentials
Certificates, licences, memberships, and courses
- CPR Certificate
Experience and specialization
Computer and technology knowledge
- Internet
- MS Excel
- MS Outlook
- MS Windows
- MS Word
- MS Office
- Social Media
- Electronic mail
Additional information
Security and safety
- Vulnerable sector check
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
Personal suitability
- Punctuality
- Client focus
- Excellent oral communication
- Excellent written communication
- Organized
- Reliability
- Team player
- Judgement
- Dependability
- Honesty
Benefits
Health benefits
- Dental plan
- Health care plan
- Vision care benefits
Financial benefits
- Group insurance benefits
Other benefits
- Free parking available
- Learning/training paid by employer
- On-site recreation and activities
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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