office administrative assistant

Work setting

• Industrial facility or establishment

Responsibilities

Tasks

• Supervise other workers
• Train other workers
• Record and prepare minutes of meetings, seminars and conferences
• Determine and establish office procedures and routines
• Plan, develop and implement recruitment strategies
• Schedule and confirm appointments
• Manage training and development strategies
• Answer telephone and relay telephone calls and messages
• Answer electronic enquiries
• Compile data, statistics and other information
• Oversee the preparation of reports
• Respond to employee questions and complaints
• Order office supplies and maintain inventory
• Organize staff consultation and grievance procedures
• Greet people and direct them to contacts or service areas
• Set up and maintain manual and computerized information filing systems
• Perform data entry
• Provide customer service
• Coaching
• Supervise office and volunteer staff
• Assign, co-ordinate and review projects and programs
• Plan, organize, direct, control and evaluate daily operations

Supervision

• 3-4 people

Additional information

Security and safety

• Criminal record check

Work conditions and physical capabilities

• Ability to work independently
• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Repetitive tasks

Personal suitability

• Ability to multitask
• Excellent oral communication
• Excellent written communication
• Flexibility
• Judgement
• Organized
• Team player
• Accurate
• Client focus
• Reliability
• Adaptability
• Accountability
• Dependability