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customer service representative - call centre
Title posted on indeed.com - Customer Service Representative
Posted on November 11, 2024 by Employer details Dynamix Inc.
Job details
*About Dynamix Inc.* Our goal at Dynamix is to provide metal finishing chemistry that delivers a performance advantage, while continuing to add value and play an integral part in our customers' growth and success. We believe in long-term business relationships and in a competitive and saturated market, our success is dependent upon and measured by the success of our customers. 2021 marked the 15-year anniversary of Dynamix supplying metal finishing products right across North America. As our name suggests we are dynamic in nature and are very flexible in offering our customers extensive R&D to provide customized solutions to their issues. We are proudly ISO9001:2015 registered. *Job Description* In this position you will perform the day-to-day office operations and procedures to ensure organizational effectiveness and efficiency, including: * Reception and all customer service-related activities such as answering and directing telephone, facsimile, email and courier traffic. * Identify customer needs. * Sales order entry. * Internal sales activities, including the creation of shipping documentation. * Communicate with customers and suppliers. * Provide execute assistance to the owners of the company. * Set up administrative procedures and office systems. * Maintain high level of accuracy in preparing and entering information. * Maintain accurate records. * Purchase and maintain stock of office supplies. * Generate ana analyze detailed customer reports. * Assist and support the introduction of new customers and products. * Additional responsibilities, as required. *Minimum Qualifications* * Must be proficient in the English language, both verbal & written communication skills. * Post-secondary education ? preferably in business, or equivalent experience. * Strong interpersonal and problem-solving skills. * Strong attention to detail. * Demonstrated flexibility to adapt and adjust your day to assist customers in this fast paced, multi-tasking environment. * Strong Microsoft Office skills. * Experience using accounting software like Quickbooks or Simply Accounting. * Ability to work successfully as part of a team while also delivering independent results. * Ability to develop excellent customer relationships is key! *What you can expect from Dynamix Inc.* * Salary ranging from 35,000-45,000 annually. * TDG and WHMIS training as well as on the job training. * Employee Profit Sharing Program. * Comprehensive Benefits and Disability Package. * 3.5 - 4 weeks vacation, of which 1.5/2 weeks are taken during the Christmas shut down. * A midsize company that works hard at maintaining a small company culture. If you are interested please either apply through Indeed or email your resume with the subject heading ?Customer Service Representative? to _dynamix.inc.resumes@gmail.com_ If we feel your qualifications match what we are looking for you will be contacted directly for an interview. Thanks in advance to all interested applicants, please no phone calls or drop ins. Job Type: Full-time Pay: $35,000.00-$45,000.00 per year Benefits: * Company events * Dental care * Disability insurance * Extended health care * Life insurance * On-site parking * Paid time off * Profit sharing * Vision care Schedule: * Monday to Friday Work Location: In person Application deadline: 2024-11-24 Expected start date: 2024-12-02- LocationMarkham, ON
- Workplace information On site
- Salary$35,000 to $45,000YEAR annually
- Terms of employment Full time
- Starts as soon as possible
- vacancies 1 vacancy
- Source indeed.com #9523007356
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