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QA (quality assurance) analyst - informatics
Title posted on Monster - Remote Bilingual (French) Quality Assurance Analyst (Must Reside in Ontario or Montreal)
Posted on November 06, 2024 by Employer details Transworld Systems Inc.
Job details
Overview:Work Location: This is a remote/work from home position. Compensation: $36K-$40K annually The QA Analyst will review the account and call activity for operations, among other assigned duties. Quality assurance (QA) should be the cornerstone of your call center management efforts. This is because optimizing QA practices will help to enhance the quality of the service your team provides to their customers and increase their efficiency. Quality assurance (QA) is a way of preventing mistakes and avoiding problems when delivering solutions to agents. The position requires you can speak and write French. Responsibilities:Document issues and ensure errors are corrected by communicating findings to operations. Assess client and company requirements and ensure that these are- LocationScarborough, ON
- Workplace information On site
- SalaryNot available
- Starts as soon as possible
- vacancies 1 vacancy
- Source Monster #78b2e81ff3b44758881e69c21d9b1fbd
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