Overview
Languages
French
Education
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
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Address customers' complaints or concerns
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Answer inquiries and provide information to customers
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Arrange for billing for services
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Arrange for refunds and credits
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Explain the type and cost of services offered
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Issue receipts and other forms
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Maintain records and statistics
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Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
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Order office supplies and maintain inventory
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Perform general office duties
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Receive and log complaints
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Receive credit and employment applications
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Receive payments
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Sell merchandise
Experience and specialization
Computer and technology knowledge
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Database software
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Enterprise resource planning (ERP) software
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Internet
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MS Excel
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MS Outlook
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MS Windows
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MS Word
Additional information
Security and safety
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Criminal record check
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Driver's validity licence check
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Driving record check (abstract)
Transportation/travel information
Work conditions and physical capabilities
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Attention to detail
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Fast-paced environment
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Work under pressure
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Walking
Personal suitability
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Punctuality
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Client focus
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Efficient interpersonal skills
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Excellent oral communication
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Excellent written communication
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Flexibility
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Organized
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Reliability
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Team player
Benefits
Health benefits
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Dental plan
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Disability benefits
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Health care plan
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Paramedical services coverage
Financial benefits
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As per collective agreement
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Group insurance benefits
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Life insurance
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Registered Retirement Savings Plan (RRSP)
Other benefits
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Free parking available
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Team building opportunities
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.