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guest service agent
Posted on November 01, 2024 by Employer details Vintage Hotels: Prince of Wales
Job details
Vintage Hotels is currently seeking a Full Time Guest Service Agent to join our growing Front Office team at the Prince of Wales Hotel! This is an excellent opportunity for those who have a passion for Guest Service and enjoy a fast paced environment. *What you'll be doing:* * Register guests and assign rooms. * Accommodate special request whenever possible. * Assist in pre-registration and blocking of reservations when necessary. * Check out guests on a regular ongoing basis. * Develop a thorough knowledge of room rack and packages, room locations, types of room and costs of various rooms. * Liaison with housekeeping and other departments to ensure up-to-date guest room availability is monitored frequently. * Perform office duties such as preparing mail for postage, performing routine cash handling procedures, posting accounts; maintain keys for rooms and issuance of safety deposit box keys. *What you'll bring to the team:* * 1-2 years front desk experience or similar experience preferred * Reliable transportation to Niagara on the Lake * Excellent customer service skills * Ability to work independently * A willingness to learn * Ability to work both 7:00am-3:00pm and 3:00pm-11:00pm shifts *What's in it for you?* * Complimentary meals each shift * Discounts on hotel stays, restaurant visits, spa services & treatments * Profit sharing * RRSP Matching and Benefits * Career advancement opportunities * Tenured team to support your learning and development * Company Social Events & Recognition Programs _While we welcome all applicants, only those selected for an interview will be contacted._ _Accessibility accommodations will be made available to Candidates upon request._ Job Types: Full-time, Permanent Pay: $18.39 per hour Benefits: * Company events * Disability insurance * Discounted or free food * Employee assistance program * Flexible schedule * Paid time off * Profit sharing * RRSP match * Store discount * Tuition reimbursement Schedule: * Day shift * Evening shift * Holidays * Monday to Friday * Morning shift * Weekends as needed Work Location: In person- LocationNiagara-on-the-Lake, ON
- Workplace information On site
- Salary$18.39HOUR hourly
- Terms of employment Permanent employmentFull time
- Starts as soon as possible
- vacancies 1 vacancy
- Source indeed.com #9511614905
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