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insurance claims service manager
Title posted on CareerBeacon - Team Manager III, Claims
Posted on October 30, 2024 by Employer details TD Bank
Job details
Work Location:Edmonton, Alberta, CanadaHours:35Line of Business:TD InsurancePay Details:$74,500 - $111,700 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.Job Description:TD Insurance is part of TD Bank Group, one of Canada's largest financial institutions. TD Insurance helps protect clients from the 'accidents of life' with a wide range of products including credit protection, life, health, travel, home and auto insurance. With more than three million clients, TD Insurance authorized products and services are available online, over the phone, and through a network of more than 1,000 TD Canada Trust branches.In Canada, we have two lines of business, General Insurance and Life and Health. Our General Insurance business is one of the top home and auto insurance groups in Canada and the national leader in group insurance and affinity marketing. Our Life and Health business is the number one provider of critical illness insurance and direct life and health insurance in Canada.At TD Insurance, we are committed to fostering an inclusive, accessible environment. With a Canada-wide workforce of over 4,000 employees and offices in Atlantic Canada, Quebec, Ontario and Alberta, our company is always growing and can help you to grow. TD Insurance offers a stable and dynamic work environment where talent is appreciated and professional development is taken seriously. More than just a job, we offer rewarding careers."KEY ACCOUNTABILITIESCUSTOMERCommunicate productivity objectives to analysts and contribute to the achievement of business objectives by meeting or exceeding individual and team goalsMeet or exceed the needs of the customer by managing client calls and resolves complaints balancing the needs of the client and those of the organizationParticipate in the identification of clients' complaints root causes and implement corrective actionsImplement corrective actions based on CEI resultsEnsure accurate and timely reserving of claimsApprove payments and verify analysts' filesEnsure necessary due diligence to support the accuracy of all insurance claimsSHAREHOLDERSupport the development and implementation of claims strategies to achieve business objectives and goalsPlan and execute business activities, review and communicate results, and adjust tactics accordinglyEnsure necessary due diligence to support the accuracy of all customer transactions / activitiesFollow and ensure employees understand and apply bank operating policies and proceduresProtect the interests of the organization ? identify and manage risks, and escalate non-standard, high risk transactions / activities as necessaryParticipate in networking activities and maintain liaison with industry and local insurance market for being aware of and bringing industry's leading trends into the CompanyPro-actively work collaboratively with internal and external partners to ensure a legendary customer experience in all interactionsEnsure employees are knowledgeable; and assume responsibility to minimize operational and regulatory risk by complying with Bank and industry Code of ConductEMPLOYEE / TEAMResponsible for management of the overall team providing both leadership and guidanceSet targets and objectives for the team, and deliver resultsGrow team expertise to align with business/enterprise demand and direction; assess team- LocationEdmonton, AB
- Workplace information On site
- SalaryNot available
- Terms of employment Permanent employmentFull time
- Starts as soon as possible
- vacancies 1 vacancy
- Source CareerBeacon #2120373
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