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customer service representative - call centre
Title posted on indeed.com - CSR (Customer Service Representative)
Posted on October 27, 2024 by Employer details Aqua Essence Swim Academy
Job details
Aqua Essence Swim Academy is a leading swimming school focused on helping students of all ages ? from infants to seniors ? feel comfortable, strong, and competent in the water. Since its launch in 2002, Aqua Essence has trained thousands of swimmers in Manitoba. As a swim school, we want to create a smooth customer experience from the first inquiry until a client leaves the pool. This is where you come in! Do you love meeting and talking to people? Providing excellent customer service? Do you enjoy working in an inclusive community of people? We are currently hiring for our customer service/front desk team The customer service reps are the first point of contact for all clients and new clients coming into use the facility and answer all their questions in person. Responsibilities include, but are not limited to: * Greeting clients * Answering questions about our swim school * Relaying messages to appropriate leaders * Giving tours of the facility * Checking- in clients and make sure all those who come into the facility are registered * Assisting new clients with registration * Using our software program to check clients in, look up classes and register new clients * Making and processing retail sales * Using point of sale system to take payment * Keeping front desk area and lobby organized and clean * Light cleaning around lobby and facility * General duties as assigned Do you: * Have a friendly nature * Have excellent interpersonal skills * Display strong problem solving and organizational skills * Hold a current Standard First Aid Certification and CPR C or be willing to get one as a term of employment (we can certify you upon commencement of position) * Hold a current Criminal Record Check and Child Abuse Registry Check (or be willing to get one) * Must be able to ask questions Job Type: Full-time Pay: $19.00 per hour Expected hours: 35 ? 40 per week Benefits: * Casual dress * On-site parking * Paid time off Schedule: * Day shift * Evening shift Ability to commute/relocate: * Winnipeg, MB R3P 2N3: reliably commute or plan to relocate before starting work (required) Work Location: In person- LocationWinnipeg, MB
- Workplace information On site
- Salary$19.00HOUR hourly
- Terms of employment Full time
- Starts as soon as possible
- vacancies 1 vacancy
- Source indeed.com #9502926459
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