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customer service assistant
Posted on October 25, 2024 by Employer details Oxford County Administration Building
Job details
*NOTICE OF VACANCY* *POSITION:* *Customer Service Assistant (Comp. #2024-108)* *LOCATION:* Corporate Services ? Customer Service, Oxford County Administration Building *EMPLOYMENT STATUS:* Permanent Full-time *REPORTING TO:* Coordinator of Customer Service *UNION AFFILIATION: *Non-Union *WAGE RATE: *$28.10/hr - $35.13/hr ($51,142.00 -$63,936.00 annually) *WHAT WE OFFER:* * Comprehensive health and dental benefits plan effective immediately * OMERS defined benefit pension plan effective immediately * Employee and Family Assistance plan available * Competitive Vacation & Sick Leave policies * Professional development and tuition reimbursement opportunities. *POSITION SUMMARY:* Working at the front desk of the County?s main Administration building, this position provides general knowledge and access to information regarding services provided by the County to the public and administrative functions and program support to various departments within the County. *QUALIFICATIONS FOR SUCCESS:* * Post-secondary education in Office Administration, Business Administration, or related discipline. * Demonstrated administrative experience supporting Senior Level Management. Experience working in a municipal environment is an asset. * An equivalent combination of education and experience may be considered. * Ability to demonstrate the required competencies for this position in alignment with Oxford County?s competency framework. * Demonstrated ability to prioritize multiple deadlines, changing priorities, and attention to detail while taking direction from multiple individuals. * Demonstrated ability to work independently, show initiative and innovation, and collaboratively as a team. * Broad knowledge and understanding of County services and those of other government agencies for referral purposes. * Excellent organizational, communication, collaboration, interpersonal and customer service skills. * Technologically savvy; proficient in MS Office, Adobe Creative Suite, Great Plains, Paradigm, Cartegraph, and other work order/asset management or financial management software considered an asset; adaptability to new technology and strong computer knowledge. * Knowledge of relevant trends, legislation and regulations related to Corporate Services and Public Works departmental functions/programs, Demonstrates knowledge of problem solving, complaint and conflict resolution techniques *Resumes will *_*only*_ *be accepted electronically via e-mail at: hr@oxfordcounty.ca* *POSTING DATE: Friday, October 25, 2024* *CLOSING DATE: Friday, November 1, 2024 by 4:00 p.m. * _Oxford County is committed to fostering diversity, equity, and inclusion throughout the Corporation. Oxford County promotes representational and employment equity to represent and serve our communities well. Oxford County is an equal opportunity employer and welcomes applications from all qualified individuals, including women, racialized persons, Indigenous people, persons with disabilities, and other equity-seeking groups. Studies have shown that women and minorities are less likely to apply for posted vacancies unless they meet every single qualification. Oxford County is dedicated to building a diverse and inclusive workplace and encourages you to apply If you?re excited about this role. You may be the right candidate even if your past experience doesn?t align perfectly with every qualification in the job description. Oxford County is committed to fostering an accessible and equitable recruitment process for all applicants. The County will attempt to provide reasonable accommodations to ensure the applicant?s full participation if requested. In accordance with the Municipal Freedom of Information and Protection of Privacy Act, resumes are only accepted in response to advertised vacancies and will be used for the purposes of determining eligibility for employment only. We appreciate all resumes, but only those selected for interviews will be contacted. If you require any- LocationWoodstock, ON
- Workplace information On site
- Salary$28.10 to $35.13HOUR hourly
- Terms of employment Permanent employmentFull time
- Starts as soon as possible
- vacancies 1 vacancy
- Source indeed.com #9501709536
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