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Title posted on ApplyToEducation - Client Services Analyst Trainer - 35 hours - Education Centre (see details below)
Posted on October 25, 2024 by Employer details Kawartha Pine Ridge District School Board
Job details
CLIENT SERVICES / ANALYST TRAINER Start Date: TBD <p>12 months per year, 35 hours/week <p>Pay Band 7 - $28.83 to $32.03 We offer eligible employees a comprehensive employee pension (OMERS) and benefit package upon start date, a commitment to ongoing learning, and an exceptional work environment. <p> The Kawartha Pine Ridge District School Board (KPR) offers a world-class education for approximately 34,000 students in 87 schools. Spanning over 7,000 square kilometers, across diverse rural and urban communities in southeastern Ontario, KPR serves the Municipality of Clarington, Northumberland and Peterborough Counties, and City of Quinte West/Murray Ward. <p>The Board is situated on the traditional territory of the Michi Saagiig Anishinaabeg people, serving three vibrant First Nation communities which include Alderville First Nation, Curve Lake First Nation and Hiawatha First Nation. Today, this gathering place is home to many First Nations, Mtis and Inuit peoples and we acknowledge the contributions and accomplishments of all Indigenous people across Turtle Island, current and through history.<p>All positions in the Kawartha Pine Ridge District School Board support the schools priority of student achievement and the Boards mission to educate our students to excel in learning, to succeed in life and to enrich our communities. Employees demonstrate empathy and respect in all interactions, are committed to service excellence, and embrace change through innovation.<p>As part of our strategy to provide on-going support<p>for our schools, the Board is now accepting resumes from qualified applicants<p>for the full-time positions Client Services / Analyst Trainer. <p>The purpose of the Client Services / Analyst Trainer position is to provide support and training services for system computer administrative software. This position reports to ICT Manager<p>Main Responsibilities: Supports the implementation of administrative software applications and communications equipment by analyzing products, developing and maintaining documentation, coordinating and conducting Board-wide training for end users. <p> Determines requirements and develops/assists users with the development of reports and forms. <p> Tests the integration of and evaluates applications and procedures for Technical Application Support Specialists advising of deficiencies and proposing resolutions. <p> Identifies and monitors use requirements performing detailed system studies and recommend solutions. <p> Maintains standards and procedures set by the department, Board and the Ministry of Education producing, publishing, verifying, and auditing monthly reports. <p> Conducts, and/or attends and participates in various committee meetings as required by the department using video-conferencing equipment, prepares handouts, contacts speakers, and prepares, distributes, and maintains agenda materials.<p> Provides ongoing support to users regarding applications, responding to inquiries and service requests, providing on-line support, receiving, logging, tracking, resolving and/or assigning support calls via the Help Desk, and liaising between schools and vendors testing new equipment. <p> Performs other duties as may be assigned. <p>Education & Experience: High school diploma or equivalent plus two (2) years College diploma in a related field. <p> One (1) to three (3) years of related experience. <p> Minimum two (2) years experience in a school environment. Specialized Skills: Advanced level computer technical skills, working knowledge of computer applications and skills in office productivity suites i.e. Microsoft Office, Google Workspace.<p> Advanced level technical skills and working knowledge in computerized student information systems (e.g., Aspen) and student learning management systems (e.g., Edsby).&- LocationPeterborough, ON
- Workplace information On site
- SalaryNot available
- Terms of employment Permanent employmentFull time
- Starts as soon as possible
- vacancies 1 vacancy
- Source ApplyToEducation #2800966
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