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spa receptionist
Posted on October 23, 2024 by Employer details Rosewood Hotel Georgia
Job details
Rosewood Hotel Georgia is hiring for *Spa Receptionist.* Come join Canada?s Best Hotel Spa in Canada, as recognized by World Spa Awards in 2020. We are keen to maintain this recognition and we are looking for the right talent to join our team. - Forbes Five Star for nine consecutive years *Key Responsibilities* · Provide a welcoming environment to our guests by demonstrating consistent high levels of service. · Conduct appointments according to guest?s comfort and desire. · Maintain knowledge of and comply with all Rosewood Spa policies/service procedures/standards. · Act as an ambassador for the Spa, responding to guest inquiries enters all reservations into the Spa Soft system, and efficiently handles all transactions at the Spa Reception. · Maintain complete knowledge of all aspects of the Spa, including, however not limited to, venue features and layouts, treatments & services provided, retail products and their benefits, as well as hours of operation. · Responsible for ensuring a smooth Spa experience to our guests. · Advising and educating guest of Spa treatment and produce options to suit their guests needs via telephone, email and in person. · Maintains impeccable standards of room and personal cleanliness, safety, and hygiene. · Ensures compliance to all hotel policies, programs, and core practices. · Other duties as assigned *QUALIFICATIONS:* · Previous customer experience in a luxury Spa environment and ability to work effectively under pressure. · Excellent communication and organization skills · Knowledge of SpaSoft is an asset. · Fluency in written and oral communication in English. · Must be able to exert physical effort in transporting 10-15 pounds, endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding. · Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization. Job Type: Full-time Pay: $21.00-$22.00 per hour Benefits: * Dental care * Paid time off Shift: * 8 hour shift * Afternoon shift Work days: * Weekends as needed Ability to commute/relocate: * Vancouver, BC V6C 1P7: reliably commute or plan to relocate before starting work (required) Education: * Secondary School (preferred) Experience: * sales: 1 year (preferred) * Customer service: 1 year (preferred) Licence/Certification: * Serving It Right (preferred) Work Location: In person- LocationVancouver, BC
- Workplace information On site
- Salary$21.00 to $22.00HOUR hourly
- Terms of employment Full time
- Starts as soon as possible
- vacancies 1 vacancy
- Source indeed.com #9498697221
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