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customer service representative - call centre
Title posted on indeed.com - Part-time Customer Service Representative
Posted on October 23, 2024 by Employer details MUNICIPALITY OF CLARINGTON
Job details
If you require this information in an alternate format, please contact the Accessibility Coordinator at 905-623-3379 ext. 2131. *The Corporation of the Municipality of Clarington* *Public Services Department requires Part-Time Customer Service Representatives* *We are an equal opportunity employer* The Municipality of Clarington is a progressive employer committed to equity, inclusion and diversity within its community and organization. We are committed to building an inclusive and barrier-free environment for our team. We are pleased to accommodate individual needs in accordance with the Accessibility for Ontarians with Disabilities Act, 2005, within our recruitment process. If you require accommodation at any time throughout the recruitment process or in performing your position should you be selected please contact the Human Resources Division at careers@clarington.net. *Who we are* Clarington is one of eight lower tier municipalities in Durham Region. With a population of 107,000 people and growing, Clarington is just one hour from the Greater Toronto area and offers residents a blend of city living and rural charm. The corporation is made up of five departments that report through to the Chief Administrative Officer. The Municipality of Clarington is an equal opportunity employer and a great place to build a career. We are committed to being an employer of choice by attracting, retaining, and providing support and opportunity to reach career ambitions; creating an innovative environment for people to thrive; and we value work life balance creating an environment for flexibility. Clarington promotes a culture of corporate excellence that is built on the core values of accountability, integrity, and respect. These values will guide the Municipality as it works to enhance the quality of life in our community. They define what we stand for, how we do our jobs, how we treat one another and how we serve the people of Clarington. *What the role entails* Reporting to the Supervisor, Customer Service, within the Community Services Division, the successful candidates will provide front-line support and exceptional customer service to the public and perform the outlined responsibilities. *Responsibilities* The following responsibilities and duties of this position include but is not limited to: ? Complete program and membership registrations and point of sale entries for all Community Services patrons. ? Provide superior customer service by responding appropriately to public inquiries in person, over the phone, and via email. ? Accept payments for services and prepare daily deposits. ? Provide administrative support to the Community Services Department as required. ? Ensure corporate and departmental policies, operating procedures and health and safety initiatives are practiced and monitored ? Work with all staff to develop a positive team environment ? All other duties as assigned *Qualifications* The successful candidate will possess: ? The successful candidate should be a graduate of a Community College Administration program or possess equivalent qualifications in skills and work experience to the satisfaction of the Director of Community Services. ? Excellent keyboarding skills and proficient with Microsoft Office 365. Familiarity with ActiveNet software would be an asset. ? Excellent verbal communication skills, congenial attitude, and exceptional customer service skills in dealing with others are essential. ? Prior Municipal experience will be considered an asset. ? Attention to detail is critical for this position along with the ability to meet deadlines ? Cash handling experience is considered an asset. ? Legally able to work in Canada *What we offer you* ? Rate of pay: $21.63 per hour (2024 rate). ? Hours of work: up to a maximum of 24 hours per week including evenings, weekends and holidays. *Additional information and requirements* Post-secondary students looking to work pa- LocationClarington, ON
- Workplace information On site
- Salary$21.63HOUR hourly
- Terms of employment Part time
- Starts as soon as possible
- vacancies 1 vacancy
- Source indeed.com #9498345666
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