Overview
Languages
Bilingual
Education
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Secondary (high) school graduation certificate
Experience
Will train
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
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Address customers' complaints or concerns
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Answer inquiries and provide information to customers
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Arrange for billing for services
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Explain the type and cost of services offered
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Issue receipts and other forms
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Maintain records and statistics
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Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
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Perform general office duties
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Receive and log complaints
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Receive payments
Experience and specialization
Computer and technology knowledge
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Database software
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Internet
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MS Excel
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MS Outlook
Additional information
Work conditions and physical capabilities
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Attention to detail
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Fast-paced environment
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Work under pressure
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Repetitive tasks
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Standing for extended periods
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Walking
Benefits
Financial benefits
Other benefits
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.