hotel front desk clerk
Posted on
October 08, 2024
by
Employer details
Quality Inn & Suites
Job details
*Overview*
We are seeking a dedicated Hotel Front Desk Clerk to join our team. The ideal candidate will have a passion for hospitality and providing exceptional guest services.
*Duties*
- Greet guests upon arrival and provide them with information about hotel services
- Check guests in and out efficiently
- Answer phone calls and direct inquiries to the appropriate departments
- Handle guest requests promptly and professionally
- Assist with reservations and cancellations
- Maintain a clean and organized front desk area
- Utilize phone systems to manage incoming calls effectively
*Qualifications*
- Previous experience in a hotel or hospitality setting is preferred
- Strong customer service skills with a focus on guest satisfaction
- Proficiency in phone etiquette and handling multiple phone lines
- Bilingual or multilingual abilities are a plus
- Excellent communication skills both verbal and written
Job Type: Full-time
Pay: $18.00-$20.00 per hour
Benefits:
* Dental care
* Extended health care
Flexible language requirement:
* English not required
* French not required
Schedule:
* 8 hour shift
* Monday to Friday
* Weekends as needed
Experience:
* Customer service: 1 year (preferred)
Work Location: In person
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LocationSainte-Rose, QC
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Workplace information
On site
-
Salary$18.00 to $20.00HOUR hourly
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Terms of employment
Full time
-
Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9478707826
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