information technology (IT) consultant
Title posted on CareerBeacon -
Technical Consultant
Posted on
October 04, 2024
by
Employer details
Bell Canada
Job details
Req Id: 419263 At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It's all developed and delivered by the members of #TeamBell and we're always on the lookout for people with great skills and experiences. We value diversity and provide a supportive, inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about the greater impact you will have ? making every day better for people as they connect, work, learn and play. Join us. You belong at Bell. On the Bell Business Markets team, you'll be a vital part of making innovation happen for enterprise-scale customers. You'll deliver advanced solutions in areas such as IoT, Mobility/5G, Cloud, Cyber Security, Voice, Collaboration & Contact Centre and Internet & Private Networks. At Bell, your skills and expertise will help set us apart as we continue to be the leading provider of digital connections and next generation services to businesses and governments.SummaryThe Bell Business Markets (BBM) Professional Services delivery team is the consulting arm of Bell Canada Enterprise tasked with the design, execution and implementation of solutions for the Enterprise Customer market. The continued marketplace growth and success of our team is directly attributed to its members' expertise and professionalism, the confidence of its technology partners and the unrelenting demands it places on itself in pursuit of that most important driving attribute - Customer Satisfaction. Our team members are technically proficient and have the ability and interest to grasp and learn a broad spectrum of telecommunications technologies. They also remain current with emerging technologies, deliver administration training to customers, and are able to work flexible hours outside of business hours to meet customer commitments and under pressure. As we continue to grow, we are aiming to recruit more teammates who share our sense of duty to the customer, respect for the individual and drive for personal growth as the current team exemplifies.The numerous benefits of joining the Bell Business Markets team include work environment flexibility; learning the latest and greatest in technology; competitive benefits and salary; focus on ensuring there is a work/life balance. You would be joining a diverse team who uniquely places a focus on growing skills and knowledge. We are a dynamic team with a high degree of focus on our customers. The Technical Consultant Role:Technical lead for voice solutions SIPT, Hosted IP Voice, Contact Centre technologyProvide customers with Consulting, Design/Configuration, Training and Professional ServicesWhat does a Technical Consultant do?Assist Bell Sales Team in selecting the voice telecommunications solution to best meet Customers' business needsAs part of the solutions team, provide pre-sale demonstrations on the various products to customersInteractions with customer and various Bell internal and operations teamsConduct detailed examination of customer communication requirements, design appropriate configurations and assists in coordinating customer implementations (in person or remote)Prepare and deliver technical reports and presentations to our customersParticipate in the evaluation and shaping of the formation of new product offerings and applicationsCritical QualificationsClient facing work experience Solid knowledge and experience on TCP/IP Networks, Voice over IP, DHCP, VLAN, LANs, WANs, Ethernet, Routing, IP Applications, CloudMinimum of 3 years of technical experience in a telecommunications environment, including knowledge of telephone networks and voice technologyAbility to manage and coordinate multiple customer projects simultaneously CCNA certification is
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LocationToronto, ON
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Workplace information
On site
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SalaryNot available
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Terms of employment
Term or contractFull time
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Starts as soon as possible
- Source
CareerBeacon
#2105488
Advertised until
2024-11-03
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