customer service representative - call centre
Title posted on indeed.com -
Customer Service Representative
Posted on
September 30, 2024
by
Employer details
Jiinx Grooming and Pet Services Ltd
Job details
*Job Overview*
We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients.
*Responsibilities*
- Handle incoming customer inquiries via phone, email, and chat
- Assist customers with product information, order placement, and issue resolution
- Perform data entry tasks accurately and efficiently
- Communicate effectively with customers in a professional and courteous manner
- Identify sales opportunities and upsell products or services when appropriate
- Analyze customer needs to offer tailored solutions
- Maintain a high level of phone etiquette at all times
- Restock shelves and price new products
- Sweep, mop, vacuum, dust and otherwise clean building
- Handle cash/debit/credit transactions
- Assist bathers and groomers where needed
*Requirements*
- Proficient in English; bilingual or multilingual abilities are a plus
- Prior experience in customer service or a related field is preferred
- Strong communication skills and the ability to interact with customers effectively
- Excellent phone etiquette and active listening skills
- Ability to perform data entry accurately and efficiently
- Experience in retail is an asset
- Must love animals of all kinds
- Must be able to lift a minimum of 50lbs
- Strong social media skills and canva is a bonus!
Please do NOT apply if you're looking for full time work, are a high school student or otherwise cannot work day shifts.
Job Type: Part-time
Pay: $15.20-$16.00 per hour
Expected hours: 8 ? 16 per week
Benefits:
* Casual dress
* Flexible schedule
* On-site parking
Flexible language requirement:
* French not required
Schedule:
* 4 hour shift
* Evening shift
* Monday to Friday
* No weekends
Experience:
* Phone etiquette: 1 year (preferred)
* Customer service: 1 year (required)
Language:
* English (required)
Work Location: In person
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LocationAmherst, NS
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Workplace information
On site
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Salary$15.20 to $16.00HOUR hourly
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Terms of employment
Part time
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Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9466073124
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