Overview
Languages
English
Education
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College/CEGEP
- Information technology
- Computer/information technology administration and management, other
Experience
2 years to less than 3 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
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Help desk
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General office
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Manufacture
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Office building
Responsibilities
Tasks
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Give access to computer networks
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Report on the performance of computer systems and networks
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Collect, organize and maintain a problems and solutions log for use by other technical support analysts
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Provide business systems, network and Internet support to users in response to identified difficulties
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Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
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Perform Web-server backup and recovery operations
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Manage incidents
Supervision
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No supervision responsibility
Experience and specialization
Computer and technology knowledge
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Device drivers
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Networking hardware
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Networking security
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Intranet
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Internet
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Servers
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Security software
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Word processing software
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Presentation software
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Mail server software
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Communication software
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Programming software
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Desktop publishing software
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Data analysis software
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JavaScript
-
MS Office
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MS Windows
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SharePoint
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Spreadsheet
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Wireless networks
Additional information
Work conditions and physical capabilities
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Fast-paced environment
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Work under pressure
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Tight deadlines
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Repetitive tasks
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Attention to detail
Personal suitability
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Efficient interpersonal skills
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Judgement
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Organized
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Team player
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Ability to multitask
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Time management
Benefits
Health benefits
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Health care plan
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Paramedical services coverage
Other benefits
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Team building opportunities
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.