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customer service representative supervisor
Posted on September 26, 2024 by Employer details CansGlobal Consulting Company Ltd.
Job details
Education: Bachelor's degree. Asset languages: Mandarin. Work setting: Willing to relocate. Tasks: Establish work schedules and procedures. Examine and verify the accuracy of work . Identify workers' training needs. Prepare and submit reports. Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality. Train staff/workers in job duties, safety procedures and company policies. Conduct performance reviews. Perform same duties as workers supervised. Co-ordinate, assign and review work. Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery. Requisition materials and supplies. Organize and maintain inventory. Supervision: Information clerks. 3-4 people. Computer and technology knowledge: MS Office. Work conditions and physical capabilities: Tight deadlines. Work under pressure. Personal suitability: Accurate. Client focus. Dependability. Excellent oral communication. Organized. Reliability. Team player. Screening questions: Are you currently legally able to work in Canada?. Are you willing to relocate for this position?. Experience: 1 year to less than 2 years. Financial benefits: Bonus.- LocationSaskatoon, SK
- Workplace information On site
- Salary$26.00HOUR hourly / 30 to 40 hours per week
- Terms of employment Permanent employmentFull time
- Flexible Hours
- Starts as soon as possible
- Benefits: Financial benefits
- vacancies 1 vacancy
- Source Job Bank #3097244
Overview
Languages
English
Education
- Bachelor's degree
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Asset languages
- Mandarin
Work setting
- Willing to relocate
Responsibilities
Tasks
- Establish work schedules and procedures
- Examine and verify the accuracy of work
- Identify workers’ training needs
- Prepare and submit reports
- Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
- Train staff/workers in job duties, safety procedures and company policies
- Conduct performance reviews
- Perform same duties as workers supervised
- Co-ordinate, assign and review work
- Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
- Requisition materials and supplies
- Organize and maintain inventory
Supervision
- Information clerks
- 3-4 people
Experience and specialization
Computer and technology knowledge
- MS Office
Additional information
Work conditions and physical capabilities
- Tight deadlines
- Work under pressure
Personal suitability
- Accurate
- Client focus
- Dependability
- Excellent oral communication
- Organized
- Reliability
- Team player
Benefits
Financial benefits
- Bonus
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.
Advertised until
2024-11-20
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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