sales supervisor
Posted on
September 26, 2024
by
Employer details
RONA Inc.
Job details
<div> <div> <div> <strong>Supervisor, Customer Services, Pro Sales Support (Hamilton-Etobicoke)</strong> <p></p> </div> <div> <div> <div> <i></i> Language <ul> <li> English </li> <li> Français (CA) </li> </ul> </div> </div> <div> Apply Now </div> </div> </div> <p> </p><p><span><strong>The selected candidate will be required to travel regularly between our two Distribution Center (DC) sites, located in Martin Grove (Etobicoke) and Parkdale (Hamilton). They will be responsible for managing two separate teams across these two sites, ensuring coordination, efficiency, and the achievement of goals for each team.</strong></span></p> <p> </p> <p><span><span>At RONA, over 22,000</span><span> </span><span>employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.</span></span></p> <p> </p> <p><span><span>We operate or service some 425</span><span> </span><span>corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA, R</span><span>é</span><span>no-D</span><span>é</span><span>p</span><span>ô</span><span>t, and Dick</span><span>?</span><span>s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.</span></span></p> <p> </p> <p><span><span>You</span><span>?</span><span>ve got the talent? We</span><span>?</span><span>ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You</span><span>?</span><span>ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills. </span></span></p> <p> </p> <p><span><span>So, if you</span><span>?</span><span>re looking to do what you love, we could be a perfect match</span></span></p> <p> </p> <p> </p> <p><span>Our expectations</span></p> <p> </p> <p><span>Reporting to the Director, Pro Sales Support, the Manager is responsible for overseeing the operational performance of a team of sales coordinators across two sites. The primary goal is to ensure customer and collaborator satisfaction by addressing their needs with top-quality service. The Manager also acts as a leader, creating an environment that fosters talent development and high performance.</span></p> <p> </p> <p> </p> <p><span><span>Your role<br></span> </span></p> <ul> <li><span><strong>Leadership and Coaching</strong>: Inspire, mentor, and motivate team members to maintain a positive, healthy, and high-performing work environment.</span></li> <li><span><strong>Collaboration</strong>: Promote teamwork and synergy across departments and with external partners.</span></li> <li><span><strong>Change Management and Talent Development</strong>: Implement effective management and communication strategies to support change management, attract and retain talent, and foster skill development and employee engagement aligned with company values and goals.</span></li> <li><span><strong>Operational Excellence</strong>: Establish key performance indicators (KPIs) to ensure exceptional service delivery for our high-performing PRO customer segment.</span></li> <li><span><strong>Continuous Improvement</strong>: Identify and execute opportunities for process improvements to maximize business outcomes and ensure PRO customer and collaborator satisfaction.</span></li> <li><span><strong>Process Standardization</strong>: Optimize and standardize processes under your responsibility for greater efficiency.</span></li> <li><span><strong>Performance Management</strong>: Oversee the individual and collective performance of the PRO sales support team in Quebec.</span></li> <li><span><strong>Digital Transformation</strong>: Actively contribute to the digitalization of business processes to better serve the PRO customer base.</spa
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LocationEtobicoke, ON
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Workplace information
On site
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SalaryNot available
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Terms of employment
Full time
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Starts as soon as possible
- vacancies
1 vacancy
- Source
Jobillico
#14570997
Advertised until
2024-10-25
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