Overview
Languages
English
Education
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Secondary (high) school graduation certificate
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
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Assist clients/guests with special needs
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Take, cancel and change room reservations
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Register arriving guests and assign rooms
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Provide information on hotel facilities and services
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Process group arrivals and departures
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Process guests' departures, calculate charges and receive payments
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Exchange foreign currency
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Balance cash and complete balance sheets, cash reports and related forms
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Answer telephone and relay telephone calls and messages
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Clerical duties (i.e. faxing, filing, photocopying)
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Provide general information about points of interest in the area
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Follow emergency and safety procedures
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Contact customers to deliver requested wakeup calls
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Provide customer service
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Maintain an inventory of vacancies, reservations and room assignments
Supervision
Employment groups
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Support for persons with disabilities
- Provides awareness training to employees to create a welcoming work environment for persons with disabilities
- Applies accessible and inclusive recruitment policies that accommodate persons with disabilities
Support for newcomers and refugees
- Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
Support for youths
- Provides awareness training to employees to create a welcoming work environment for youth
Support for Veterans
- Recruits Veterans and other candidates with military experience through targeted hiring initiatives (for example: job fairs, outreach programs etc.)
Support for Indigenous people
- Facilitates access to Elders who can offer support and guidance to Indigenous workers
Support for mature workers
- Applies hiring policies that discourage age discrimination
Supports for visible minorities
- Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.