operations supervisor
Posted on
September 23, 2024
by
Employer details
Canpar express
Job details
*Position: *Operations Supervisor
*Location: *Dartmouth, NS
*Number of Vacant Positions: *One (1)
*Position Summary:*
The operations supervisor will be responsible for providing ?hands-on? proactive management of the employees and Owner Operators engaged in the daily handling of packages and freight within prescribed policies and time frames.
*MAJOR ACTIVITIES/RESPONSIBILITIES:*
* Recruits, orients, trains, schedules, manages and recommends discipline/coaching and training for all operations staff.
* Establishes/implements productivity, quality and cost measurements & strategies to achieve desired operational results.
* Ensures timely and accurate distribution of inbound and/or outgoing freight daily, in accordance with established standards and procedures.
* Completes accurate and timely reports for management as required (staff schedules, attendance records, recruitment/ payroll documentation, dangerous goods incidents, WCB reports, load quality), equipment management.
* Ensures successful implementation & continued application of scanning technology.
* Applies appropriate leadership/management style with open communication (i.e., communicates corporate strategic plan, recognition of individual/team contributions) to motivate staff.
* Ensures sufficient staff resources, materials and supplies on hand at all times.
* Ensures warehouse is organized and set up for next shift.
* Maintains equipment, in safe, efficient operating condition at all times. Schedules maintenance.
* Establishes/maintains a proactive safety program in compliance with legislative requirements and the collective agreement.
* Investigates employee concerns, prepares written replies and liaisons with the Manager, Employee Relations & Area Manager re: final responses.
* Establishes/maintains a proactive security program to safeguard the company?s physical assets.
* Identifies/tracks/adjusts operation to meet delivery and pick up standards by auditing & measuring productivity (KPI).
* Reorganize operations as necessary to meet operation changes & emergencies.
* Addresses Customer complaints in a professional, expedient manner.
* Performs other duties as assigned.
*ACCOUNTABILITIES/RESULTS:*
* Identify and address root causes (not just treat symptoms) of service failures.
* Ensure targets are met daily with respect to productivity and service levels.
* Diagnose root cause and implement necessary corrective actions to correct all fails.
* Day to day Hiring and staffing of all positions in the Branch.
* Ensure compliance with company policy and procedures are met by staff.
* Improve/reduce operational costs.
* Reduce WCB claims through coaching/mentoring and Health and Safety Training
*MINIMUM QUALIFICATIONS:*
* Excellent interpersonal skills.
* Proven communication skills - written & oral.
* Demonstrated leadership, analysis & problem solving skills.
* PC skills (Basic Word processing & spreadsheet).
* Demonstrated drive, initiative & flexibility to ensure task completion.
* Demonstrated time management, organization skills and excellent people skills.
* Manage multiple activities/deadlines/reports.
* Demonstrated leadership skills.
* Demonstrated ability to be assertive and respectful while ensuring compliances are met.
*PREFERRED QUALIFICATIONS:*
The following are preferred qualifications, but not mandatory requirements.
* Warehouse and or delivery operations experience in courier or related industry.
* Prior working experience with quality/process improvement initiatives.
* Working experience with scheduling and meeting deadlines and solving problems on the fly.
* Proven ability to work through employees, training, and process/policy to attain goals.
* Ability to thrive and work effectively in a fast paced and sometimes hectic work environment.
_Loomis is an equal opportunity employer and believes we will gain through the recruitment and development of staff that represent the broad diversity of the Canadian workforce._
Job Type: Full-time
Benef
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LocationDartmouth, NS
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Workplace information
On site
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SalaryNot available
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Terms of employment
Full time
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Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9457193820
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