customer service representative - call centre
Title posted on indeed.com -
Customer Service Representative
Posted on
September 19, 2024
by
Employer details
Spazio International Inc
Job details
\*Job Overview\*
We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our customers; Submitting claims with the factory and recover claims.
\*Duties\*
- Handle and resolve customer complaints in a professional manner
- Process orders, forms, and requests
- Utilize communication skills to build rapport with customers
- Perform data entry tasks accurately and efficiently
- Identify and escalate priority issues
- Upsell products or services when appropriate
\*Requirements\*
- Strong customer service skills
- Proficiency in English; bilingual in French is a plus
- Ability to analyze situations and provide effective solutions
- Excellent communication skills, both verbal and written
- Familiarity with phone etiquette
- Previous experience in customer service is advantageous
Job Types: Full-time, Part-time
Pay: From $40,000.00 per year
Expected hours: 40 per week
Benefits:
* Dental care
* On-site parking
* Paid time off
* Store discount
* Vision care
Flexible language requirement:
* French not required
Schedule:
* 8 hour shift
* Day shift
* Monday to Friday
Experience:
* Customer service: 1 year (required)
Language:
* English (required)
Work Location: In person
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LocationRichmond Hill, ON
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Workplace information
On site
-
Salary$40,000YEAR annually
-
Terms of employment
Full time
- Start date
Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9453209584
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