customer service representative - call centre
Title posted on indeed.com -
Customer Service Representative
Posted on
September 18, 2024
by
Employer details
Canada Tire Pro Corp
Job details
*Customer Service Representative*
*Company Description:*
Canada Tire Pro, founded in 2018, we are a Calgary-based tire wholesaler that has experienced rapid growth to become a prominent service provider across the entire Alberta region.
We are looking for a person who is genuinely excited to help customers every single day, no matter how simple or complex their problem. The ideal candidate can put themselves in our customers? shoes and advocate for them when necessary, ensuring we provide solutions in a timely manner and updating processes to improve efficiency and customer satisfaction. They know that customer feedback is priceless, and diligently work to gather and compile it to help improve our services.
*Key Responsibilities:*
* Answer questions from our customers with regard to our products via in person, telephone, email, or via the web;
* Updating customers with ETA's on the arrival of their orders;
* Assists all internal and external customers in a professional manner;
* Data entry and track orders into the inventory management system;
* Coordinate with sales teams regarding customer orders;
* Assist supervisor with daily functions/needs
*Qualifications:*
* Minimum of 1 year customer service experience
* High school diploma;
* Ability to work in a fast-paced environment with limited supervision;
* Proficient with spreadsheet, word processing, email;
* Must be able to multi-task;
* Excellent interpersonal and communication skills;
* Well organized and detail oriented
Job Types: Full-time, Permanent
Pay: $18.00-$20.00 per hour
Expected hours: 40 per week
Additional pay:
* Overtime pay
Benefits:
* Dental care
* Paid time off
* Vision care
Flexible language requirement:
* French not required
Schedule:
* 8 hour shift
* Day shift
* Monday to Friday
Experience:
* Customer service: 1 year (preferred)
Work Location: In person
Application deadline: 2024-09-23
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LocationCalgary, AB
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Workplace information
On site
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Salary$18.00 to $20.00HOUR hourly
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Terms of employment
Permanent employmentFull time
- Start date
Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9451207270
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