drone technician
Title posted on indeed.com -
MSP Helpdesk Technician
Posted on
September 18, 2024
by
Employer details
Rivercity Technology Services Ltd.
Job details
*About Us:*
At RCT, we are passionate about delivering exceptional IT support with a focus on client satisfaction. We are located in the beautiful Innovation Place next to the U of S campus and pride ourselves on our fun, supportive, and inclusive culture. Join our team, and you'll have the opportunity to grow your career through exposure to a wide variety of tools and skills!
*What you'll do:*
* Provide support for any client IT issues and problems
* Assist customers by phone and through our ticket management system
* Prioritize excellent customer service
* Support M365 EntraID environments
* Create and maintain user accounts, including rights, permissions, and group settings
* Use and document/update standard operating procedures
* Manage your ticket queue effectively
* Participate in a weekend and after-hours on-call rotation
*What you'll bring:*
* Excellent customer service skills
* Friendly, approachable, and positive demeanor
* Strong organizational and time management skills
* Experience with M365 and EntraID
* Experience with PSA Tools and RMM is an asset
* TCP/IP Network Management experience is an asset
* Critical thinking and project management skills
* Commitment to continuous learning
* A degree in a relevant field is appreciated
*Location Requirement:*
Candidates must be able to work on-site in our office located in Saskatoon, SK.
*Please Note:*
This role focuses on IT support and customer service. It is not suitable for software developers.
*Why RCT?*
* Office in the beautiful Innovation Place next to the U of S campus
* Casual dress and a fun, supportive culture
* Competitive health/dental benefits plan, life insurance, and RRSP match
* Free fitness facility access and parking pass
* Wellness and health spending accounts
* Paid time off and company events
* Cell phone allowance
*Our Values:*
At RCT, we value Excellence, Integrity, and a Client-focused approach. We're looking for someone who embodies these values and is eager to contribute to our supportive and dynamic team.
*How to Apply:*
If you?re ready to make a significant impact and grow with a company that values excellence, innovation, and client satisfaction, we want to hear from you. Please apply on our website at https://rivercitytech.ca/careers - only applications received from our website will be considered. Indeed applications will be automatically rejected.
Job Type: Full-time
Pay: From $45,000.00 per year
Additional pay:
* Bonus pay
Benefits:
* Casual dress
* Company events
* Dental care
* Disability insurance
* Extended health care
* Life insurance
* On-site gym
* On-site parking
* Paid time off
* RRSP match
* Vision care
* Wellness program
Flexible language requirement:
* French not required
Schedule:
* Monday to Friday
Work Location: In person
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LocationSaskatoon, SK
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Workplace information
On site
-
Salary$45,000YEAR annually
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Terms of employment
Full time
- Start date
Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9451121760
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